QuickBooks Q&A

NEED A HUMAN

Nedbank has been unable to connect for several weeks now. I have contacted QBO endlessly and have been given a couple of reference numbers as well as an "investigation" number (69542). None of which are particularly helpful as the issue is still not fixed. Initially I received the error 155. I disconnected my accounts and tried to reconnect. That did not work and the notice I saw was "try again later". Now I am getting a message which reads "Nedbank Personal and Business Banking blocks QuickBooks Online from connecting with them......Let them know you'd like to be able to connect....." Does this mean that QBO has given up trying to sort out the issue and that Nedbank will NEVER be able to connect to QBO? The CSV import function never seems to work and it takes way too long to format endless CSV files. I am now resorting to entering all the transactions manually. This isn't acceptable. Can ANYONE shed some light on this? Do I have to move to another accounting package? Thanks

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An authorized payment was made on the 25th of April. I have looked at various ways to get in contact with accounts and calling but i never receive response. Which other way can i be reimbursed?

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need to speak to a human urgently

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I have quickbooks desktop and am looking to shift over to quickbooks online. I made a once off payment for quickbooks desktop that allowed me to add multiple companies. Why is it required to add multiple subscriptions in order to add multiple companies for quickbooks online? Or am I missing something?  Thank you

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               What’s New in QBO South Africa- Series 4 2022 Stay in the know about what’s new in QuickBooks Online. We're here to share the latest and greatest developments personalised for our South African QuickBooks customers. Discover the latest features designed to make QuickBooks work even harder for you.    New look navigation menu  Introducing the new look navigation menu. We’ve made it easier to find what matters most to you and give you quick access to your day-to-day tasks like invoicing, banking, and more. We'll show you what tasks you can do in each menu tab, and how you can customise the menu to best meet your business needs. We can also show you how to switch between Business and Accountant view.   Receipt capture for Android, desktop, and iOS  You can now take a photo of your receipt and QuickBooks will scan and attach it to a transaction. No more data entry! After you upload your receipt or bill, QuickBo

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In some instances, clients move from accountants and we do not want to carry the cost for a year. Is there a package available fur this type of "walk-ins"?

worked for the first 2 months then stoped .ned bank says they not doing anything and then it started working for a few days  but now it does not work at all for over a month

Hello, I need help. I have a customer who made an overpayment to her account. She has asked me to transfer the credits to an accounts payable account that is not in her name. How do I go about doing this. I use QB Pro 2016 desktop version. Thank you.

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I'm entering payments from banking to 2 client accounts. As soon as I press accept it says the error message above, I've created invoices for both clients and in the banking section I slit the amount on the bank statement to accommodate both accounts, when I press accept I gives me this message.Please can you help

Invoice is for April 2022 but does not appear on sales by customer report, how do I fix this?

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When linking to the quickbooks tables thru power bi, what tables create the link between sales invoice and product/service, and what is the unique identifier if required. I want to show sales invoices with individual lines for, or grouped by, product/service. The product/service field is available when editing a sales invoice.

Clients have complained they last received emails March 2022. If it was 1 client I would understand but not when the entire client base says they have received invoices for 2 months

In other words….my invoice will show a line item which is a bundle, without showing each individual item. I cannot find a way to print my quote sheet which includes each and every item. This would make ordering for jobs so much simpler because my site manager can see what I have quoted on.

I do not find instructions on my profile.

I cannot cancel my subscription. I can see the subscriptions and billing tab, BUT I cannot see the Accounts and Settings tab - which gives me the drop down menu to select cancel subscription. Not sure how to cancel. Been trying for 3 months now.

I've checked all answers on the community but I still don't come right. kindly assist

I would also like to combine the profit and loss report with other reports that might be useful to the user. Is there a function whereby I can choose which reports should be included in my monthly reporting to customers as opposed to selecting them individually ?