QuickBooks Q&A (US)

Does quickbooks send reminder emails or do I send them out?

So P&L is showing a balance for unapplied cash payment.  All transactions go to undeposited funds . There is zero balance in undeposited funds. The invoice and the bank accounts all line up.  Run a report for unapplied cash, and the report comes back with zero.  From the P&L, when clicking on that line item, it gives a breakdown it seems as though they are all pertaining to invoices with multiple payments. 

I submit payroll. Then instead of direct deposit and few checks everyone gets a check. Why? How can I fix this?

When it crashes, everything freezes. I have to close the webpage and start over.

It would be nice to show the payee, category, or whether it was uncategorized.

In checking payroll numbers for Form 941 for the 3rd quarter 2025 I found an error on line 2 of the 941, QuickBooks is adding pre-tax cafeteria plan health insurance (Premium Only Sec 125 plan) reimbursements to taxable wages. I have been using QuickBooks for payroll for 25 years and this is the first time I've had this problem. Is anyone else having this problem?

Hi everyone, I’m a brand new business owner with no QB experience. I recently started my single member LLC and will file as an S Corp. I’m working w a CPA for guidance, but when asked which QB version is best I was told “any of them”. I don’t plan on having employees, that many expenses, nor many transactions/cash movement. It’s a simple setup for me in terms of business. I do want to have a payroll system established as I’d like to do this myself if possible versus going to an outside vendor like Gusto/ADP etc. Would anyone have any suggestions on a good starting point for me?!

I have quick books set to back up automatically at 4:25pm eastern standard time everyday, which it does and get a backup successful.  Every morning when I open my emails at 8:00 am eastern standard time I have a failed back up email.  The problem is that for example today is 10/13/25 i opened my email at 8:00 am and it says i have a failed backup on 10/13/2025 at 2:51pm (which hasn't happened yet).  the time is the same everyday.

Our annual QB credit card processing fees are way too high. We would like the fee to be added to the QB payments page when the customer pays via credit or debit card. Two years ago, QB said it's not possible. HOPING it can now do it??  When the client goes to the credit/debit card payment page, there should be a little box confirming the addition of QB's processing fee.  (We do NOT want to raise our prices. We just need to offset the processing fees QB is charging us.)  If QB can't do it, is anyone using an outside vendor for payments that allows the processing fee to be passed on to the customer? Thanks in advance.

I have their routing number and account number to their HSA but how do I sent the funds to their account after deducting from their paychecks?

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Missing 3 months of transactions

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it was a credit card transaction its been a week and the payment has been received and all

it was a credit card transaction its been a week and the payment has been received and all

have overtime 1.5 pay set up and assigned but payroll did not include in paycheck

it was a credit card transaction its been a week and the payment has been received and all

it was a credit card transaction its been a week and the payment has been received and all

When I initiate my QuickBooks Enterprise 2023 version, an error message appears. It says "The QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop." I installed QuickBooks on a new SSD Drive and after the error appeared, I re-installed Windows 11 Pro and then re-installed the QuickBooks Enterprise 2023. But the issue comes continuously. I downloaded QuickBooks Tool Hub and ran the option Print and PDF Repair Tool but still the error appears. Certain printing cannot be done due to the error. Can you please help me.

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I have made several invoices in a row to same and different customers. There’s no rhyme or reason to which invoice received the rude pay this invoice by. Have spoke to someone at Quickbooks with no resolution or other representative to speak to.

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Will the system automatically create a draft bank deposit from receipt of payments?

I need to update myself from Company to Primary Admin (she is gone so accessing it without verifying my identity isn't an option.) I need to verify my identity via a photo ID but can't get the Intuit QR scanner to accept a photo of my ID?