QuickBooks Q&A (US)

New to journal entries and just curious as there's no explanation I see.

We just recently upgraded to QB Desktop Pro 2020.  I accidentally entered an inventory adjustment twice.  Is there a way to delete the duplicate entry or do I just have to do a reversing entry?  I would prefer to delete rather than have the extra entries possibly cause more confusion.  I have searched the web and the QB community but all of the solutions don't seem to work for my version.  Many thanks on a solution.

How do I get my [payroll PIN reset

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In Customize your timesheets,, customers status is active and I need to change it

I pay yearly and have another 6 months until my account would renew. I will cancel at the end of this period. I would prefer to cancel now so I don't accidentily forget, but want to know if my account will be accessible until that time. Customer service has not been of any help answering this.

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I have several old POs that we not rec'd properly so I need to close them as nothing will ever be received. How do I do that?

Hello everyone, I'm trying to move a company data file from QuickBooks Online to QuickBooks Desktop using the steps outlined in this official Intuit guide: 🔗 Move data from QuickBooks Online to QuickBooks Desktop Product: Intuit QuickBooks Enterprise Solutions 24.0 Release R13P (64-bit) Despite following the instructions carefully, I consistently encounter the following error during the migration process: Error 1009 – Internal Error: Unknown Exception ✅ Steps I've Already Taken: ○ Restarted machines ○ Installed QuickBooks on a machine with no previous installation ○ Forced an update to the latest version ○ Tried re-exporting the QuickBooks Online data with a new data request What I’ve Observed: ○ The error consistently appears around 94% of the way through the process using the QuickBooks Desktop Migration Tool. ○ After the error occurs, the newly created company file appears blank. ○ If I close QuickBooks Desktop and relaunch the company file, it does contain data from t

If I can't import all 1,000 customer phone numbers into the Custom Field, what am I supposed to do, manually type a 1,000 phone numbers??

The PTO has not increased for some of my employees the report is not showing can some help

Our company recently moved to a new office location, and we’re trying to update our primary work location in QuickBooks. However, we keep getting the following error message:“Paychecks have already been created for employees at this work location. If the address was incorrect, correct the affected paychecks. If the work location moved, create a new work location and then reassign employees to the new location.”We continue to see this error even though we’ve already created the new work location and reassigned all employees to it in QuickBooks.The issue is that there doesn’t appear to be any way to change the primary location. It can’t be edited or deleted, even though no employees are currently assigned to it.For context, both the old and new locations are in the same state.Thank you for any insight.

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how do I delete a customer incorrectly entered

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For the second consecutive month, I was charged $184 for my QuickBooks subscription. When I first signed up, the plan was $9 per month. I rarely use the service, and this charge is much higher than expected.

I want to print Current Vacation and Sick hours on my employee pay stubs, specifically for direct deposit-Salary employees I process their payroll once-a-month with a pay date on the 1st of the month. I must submit the payroll 2 business days before the 1st, as a result I enter estimated work hours for Direct, Indirect  Labor; vacation and sick hours and submit payroll. Subsequently, when actual and/or paid time-off hours have been approved by the employee and their supervisor I go  back into the employees paycheck detail and update all hours worked and paid time-off hours.  In my initial test of hours on the pay stub, I see the updated work hours have been changed from the estimated hours but the updated hours for vacation and sick available Hours doesn't always seem to update on the Pay Stub even when the employee Vacation/Sick Profile has been updated? Is there something I'm missing or is this an existing issue that other users have exper

We currently have a QBO account, QuickBooks Plus at a discount rate because we are a non-profit. I want to start using the Backup and restore feature in the Advanced plan. The system says it costs zero for me to upgrade. Will it stay zero indefinitely, or is it scheduled to cost something extra at a later time?

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On 9/23 I opened a Quick Books $20/month membership for my LLC along with a Quick Books Payments account On 9/23 I completed 2 customer transactions for the amount of $320 and $400. These were processed as credit card payments without issue thru the Quick Books Payment appOn 9/25 I received an email stating my Quick Books Payments account was successfully closed On 9/25 After receiving the email that my account was closed, I saw in the Quick Books Payment app that the 2 transactions were not deposited in my connected business checking account but rather were being withheld The next day, since 9/25 a Sunday and not open on weekends, I contacted Quick Books and was told my account was closed due to it being high risk, with no other information able to to be given. A claim was created and I was informed that I would hear from the correct department within 48-72 business hours via email on how this situation would be resolved After no response, on 9/29,  I called c

In QBO Is there a way to get a Detailed P&L report by month? I can do one or the other, but when I try to customize the reports to do both in one report, I do not see an option in either report to have the detailed P&L listed down the page with the Months across the top. Thanks

Cannot match check to bill because check was entered with received inventory rather than pay bill, as best I can figure. Cannot delete bill because of tracked inventory item. Cannot delete check because of tracked inventory item. Cannot change inventory value because i have simple start, cannot disable inventory because i have simple start. This transaction is from 2012!!!!! It just showed up on my balance sheet in A/P, so Intuit changed something in the software that these no longer match. I don't have desktop anymore, which is when I tracked inventory. How do I fix this. Please don't tell me upgrade because that's literally coercion.

I use QuickBooks online and have multiple companies I work on. Only one has switched to the new version, which I do not like. How can switch back to the classic view since the rest of my accounts are Still in the classic view.

Using QBO.  Entered the bank information for a client under the wrong client.  Need to know how to get rid of the information so the field is blank.

We are a non-profit that has received a grant with a matching requirement. The match could be cash on hand or an in-kind donation of labor or supplies. How would I account for the in-kind donations? We want to track both the grant funds and the matching requirement.