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H1638
Aug 2, 2022 1:04 AM UTC
Question

Can I order an additional debit card?

I need an additional QuickBooks checking debit card for my business partner but can’t seem to find where I go to order one.

9 replies

ChristineJoieRQuickBooks Team
QuickBooks Team
Aug 2, 2022 2:36 AM UTC

Good day, @H1638.

 

Withdraw funds from your QuickBooks Checking account using your QuickBooks debit card. I'll help you with how to order a debit card in QuickBooks Checking.

 

Follow the steps below:

 

  1. Select QuickBooks Checking from the Banking or Cash flow menu.
  2. Choose Manage.
  3. Select Replace card to order a new card in the QuickBooks Debit Card section. 
  4. Select Next after selecting the best explanation for what happened to your card.
  5. Examine the mailing address and make any necessary changes. Select Next.
  6. Finish the security procedure. Choose Done.

 

Once done, within 7 to 10 business days, you'll receive your personal QuickBooks debit card. Check your email to get the notification.

 

In addition, there are a few extra steps if you are a co-owner of the business that is signing up for QuickBooks Checking. When you sign up, you'll be asked specific questions about your co-ownership.

 

You can return to the Cash Flow menu and complete this later. You will also be sent email reminders. You must submit all co-owner information within 30 days of signing up. If you do not, your account will be terminated. Check out this article for more information: What to do if you're a co-owner signing up for QuickBooks Checking.

 

Feel free to visit this article for about QuickBooks Checking overview.

 

Fill in your follow-up concerns in the comment area. I'll be around to lend help. Take care. 

dannb0908
Jan 16, 2023 6:16 PM UTC

Is this the process for ordering an additional debit card for my business partner? It's unclear as the steps imply you will receive a "new" card to replace the other one. I do not want to replace the card we have, but order an additional card for my partner to use as at this time we only have the (1) debit card. Thank you!

    SarahannC
    Level 9
    May 22, 2023 3:55 PM UTC

    I'm here to help and will do my best to provide you with clear and concise information, dannb0908. The steps above are applicable for ordering a replacement card.

     

    To clarify, you can order an additional debit card for your business partner by contacting our Payments Service Team. It's always our priority to secure your account. We'll not discuss confidential information here to prevent any fraudulent activities. By contacting them, you can request a secondary card for your account. They will be able to assist you with the process and provide any necessary information. 
     

    Please note that there may be certain requirements associated with ordering a secondary card, so it's best to check with our team for more details. 

     

    Additionally, this article provides a comprehensive guide to understanding the features and benefits of QuickBooks Checking:  QuickBooks Checking overview.

     

    Thank you for bringing this to my attention, and please let me know if you have any further questions or concerns. Take care and stay safe, dann.

    Jeribyrd51
    Dec 17, 2022 6:22 PM UTC

    I hope you can help me I have a debit card but I lost its  I know the last 11 numbers but need the first 4. They are the same on all cards. Could you please tell me the first 4 they won’t give it out over the phone and I really need to get my money today!!

    Kurt_MQuickBooks Team
    QuickBooks Team
    Dec 17, 2022 7:52 PM UTC

    Thanks for joining the thread, @Jeribyrd51. I'll point you in the right direction to get this sorted out as soon as possible.

     

    As much as I'd like to help you get through this situation, know that you'll need to reach out to the Greendot support team about your situation. This way, they can verify your information and securely provide you with the first four digits of your lost debit card.

     

    In addition, I've got you this article to know more about QuickBooks Checking: Learn more about QuickBooks Checking.

     

    You can also visit this page to learn how you can manage bank transactions: Use your QuickBooks Checking account.

     

    @Jeribyrd51, please don't hesitate to get back to me if you have any additional QuickBooks-related concerns. As always, I've got your back, and  I'm willing to help you again. Take care!

    JenniferPopCreative
    Feb 6, 2024 8:51 PM UTC

    Nope, Green Dot will not give you a second card. 

    JenniferPopCreative
    Feb 6, 2024 8:50 PM UTC

    You cannot apparently order a second card from Green Dot. I wish I would have known that before I opened this account. I spent all morning on the chat and on the phone getting the run around and now they are telling me that Green Dot does not provide a second debit card for their accounts. Ridiculous. 

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