Classes displaying empty (or null) value in bank and credit card reports

Forum|Forum|6 years ago
May 18, 2020
1 reply
7 views

this is for Quickbooks Desktop Pro 2020 on Windows 10

When I run a report a report for either a bank account or a credit card to display all transactions AND I customize it to ADD the Class field / column, the report works as expected EXCEPT almost every row show the Class field as blank or empty (when they do indeed have a value).

I really need this function to work as expected?

What is the solution and why is the report displaying incorrectly?

Many thanks in advance.

QuickBooks Desktop

JamesDuanT

QuickBooks Team

Hello Roberto Verde,

There are a few things a want to clarify so we can get to the bottom of your concern. What specific report did you pull up and customize? Each report has their own corresponding ways of pulling up data. It depends on the sour of the information such as the fields, columns, or items.

If you pull up the Account QuickReport of a bank account, it should display the classes as long as it is also assigned to the transactions. You can open the transactions on the report you pull up and review if there are classes assigned.

If you're referring to something else, additional details such as screenshots and the name of the reports would be much appreciated.

Anonymous

Hi James –

Please review the 45 second video that shows the issue – you can watch the video at this Droplr URL: https://d.pr/v/kQO9Qk)

Let me know if that helps clarify the issue.

Sign up

Login with SSO

Let's get you signed in

Login with SSO