Question

How do I change the time zone setting?

26 replies
369 views

At the bottom of reports, when the time is shown, it is the wrong time! We are located on US East Coast, and our reports print with Mountain time!

QuickBooks Online

NOT MY USER ID

Level 5

This should be controlled by your computer's time. Is that correct? If not:

Right-click on the time in the bottom-right of the screen and select Adjust Date/Time.
A window will open. On the left side of the window select the Date & time tab. Then, under "Changedate and time" click Change. ...
Enter the time and press Change.

S

shannonpingitore

My computer's time and settings are accurate for EST but my report is reading GMT.

C

Charies_M

Level 9

Hello there, shannonpingitore.

Let me bring clarifications to your concern about zone settings in QuickBooks Online (QBO).

The date and time are recorded in Greenwich Mean Time (GMT) on our QuickBooks Online (QBO) servers. Thus, when running reports, QBO analyzes the time based on the QBO server time zone which is the GMT.

Let me know if you have additional time zone on the report. If you have other concerns, just let me know.

J

jarosplumbing

Same problem! It's also an issue when I'm scheduling appointments through QuickBooks into Google calendar. It always enters the time zone as GMT and I have to change it 15 times a day.. Fix the problem Quickbooks!

E

Erika_K

QuickBooks Team

Thank you for joining this conversation, jaros. Your willingness to engage and contribute to this discussion about setting up different time zones is appreciated.

Location-based time zone configuration streamlines scheduling by automatically accounting for time differences, thereby enhancing the overall convenience for our users. Conversely, QuickBooks Online (QBO) servers use the Greenwich Mean Time (GMT). Nevertheless, we value your input and ideas about having the option to use location-based time zone and recommend you submit a feature suggestion directly to our Product Development Team.

I'll show you how you can send one:

Locate the Gear icon.
Under Profile, choose Feedback.
Enter your feedback suggestion.
Hit the Next button.

You can stay up-to-date with the latest news about product enhancements by reviewing Intuit's Product Updates webpage.

I remain prepared to provide further assistance regarding time zone setup in QBO, jaros. If you have any additional inquiries or require clarification on this topic, please feel free to share them by commenting below. I will promptly address your concerns as soon as possible, ensuring you receive the guidance you need to configure time zones effectively.

S

shaikhambers

You do realize that this feature has been requested multiple times since 2018? I believe that 6 years is sufficient time to be able to accurately date items based on the USERS time zone by default once it is set up and be independent of QB servers. This is highly unprofessional and beyond annoying. It is time consuming and leaves more room for error.

G

GIB2

Still no way to change the timezone, I would have thought this would be a basic feature, will be switching to a new accounting software in the new Fiscal Year

J

jivemedia

Having issues with this and time activities sent over from Clockity. Every time activity comes through 3 hours ahead GMT + 11 instead of my current Timezone which is GMT +8. Clockify. ran background checks and everything is being sent via the API correctly. It’s painful having to adjust every single time entry to reflect the correct time. Hopefully Quickbooks fixes this mess soon.

R

Rea_M

Level 10

Thank you for joining the discussion and sharing your thoughts, jivemedia! I understand how beneficial it would be to change the time zone setting in QuickBooks Online (QBO) for easier activity tracking. Since we value customer insight, I encourage you to send this suggestion to our product engineers for consideration in future updates.

Our engineers continuously seek to fulfill our customer's needs, and your input is vital in deciding which features will be incorporated in upcoming updates. To do this, follow these steps:

Log in to your QuickBooks Online account.
Go to the Gear icon in the upper right and choose Feedback under Profile.
Type in your recommendation in the Share your feedback field.
Click Next to submit.

Additionally, QuickBooks offers a range of financial reports that can give you valuable insights into your business. If you need guidance with running, customizing, and printing one, check out this article: Pull up reports in QuickBooks Online.

I am committed to providing you with customized solutions for your feature requests and expert guidance on effectively managing your business growth and transactions in QuickBooks. I genuinely value your concerns, so please feel free to share them in the comments below. I’m here to help you succeed!

J

JLH14

OMU! this is 2025 and the answer is still not available. it doesnt matter GMT. it should convert to our local time.

my 2024 BS shows 4:37 PM GMTZ whats up with the Z?

my 2024 PL shows 12:37 PM GMT -04:00 which this one is correct

both were printed within a minute of each other. and different zones?

I am EST daylight savings

my BS on screen shows the correct time for my zone and then prints GMTZ with the wrong time

obviously there is a way to change this information.

so is this an intuit issue? what is i need to do for the correct GMT zone and my time be correct?

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