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1 reply

Level 3
August 10, 2020

You have to request a callback.  Follow the steps below and pray like crazy that somone actually calls you back.

If it's not anything that needs access to your account for the help, you can always ask here in the communi

 

  1. Sign in to your QBO acct.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.  (Which has never worked for me)
    • Get a callback from the next available expert.