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tbp.llc@yahoo.co
April 21, 2023
Question

How do you request a deposit on an invoice?

I often require a % down to start a job. How do I send my client an invoice that has two payment options? one for final payment and one for the initial deposit

    15 replies

    Tori B
    Tori BQuickBooks Team
    QuickBooks Team
    April 21, 2023

    Hi there, @tbp.llc.

     

    Thanks for taking the time to reach out to the QuickBooks Community for support. I hope you've had a great work week. 

     

    When you require a deposit from your customer, you can add a deposit field to their invoices. Once you enter a deposit on the invoice, it’ll reduce the total amount and calculate your customer’s balance due. Please make sure you enter it correctly so you can see it in the deposit detail report later.

     

    To use this feature, you'll first need to turn it on. Here's how: 

     

    1. Click on the Gear Icon, then choose Account and settings.  
    2. Go to the Sales tab.  
    3. In the Sales form content section, select Edit.
    4. Turn on Deposit. 
    5. Hit Save, then tap on Done.

     

    Once you've turned the feature on, here's how you can add it to an invoice: 

     

    1. Go to Get Paid & Pay or Sales, then select Invoices.
    2. Find the invoice you want to add a deposit to, then click on Edit.
    3. Enter the amount in the Deposit field.
    4. From the Deposit to dropdown menu, choose Payments to deposit or Undeposited funds.
    5. Hit Save and close.

     

    That should do the trick. For additional details about this process check out Add a Deposit to an Invoice in QuickBooks Online. 

     

    Please let me know if you have any questions or concerns. I'm always around to lend a hand. Have a good one! 

    Tiv4
    December 29, 2023

    This is the basic instruction for applying a deposit. The question, instead, appears to be how to invoice the deposit. What is the answer to this?

      MJoy_D
      MJoy_DQuickBooks Team
      QuickBooks Team
      December 29, 2023

      I can share some information about bank deposits and invoices, @Tiv4.

       

      At this time, you can only link the bank deposit to an invoice. You can go to the register to find the deposit entry in your bank register. Then, apply the deposit entry as an invoice payment.

       

      Here's how to find and edit the deposit: 

       

      1. Go to the Gear icon (⚙), then select Chart of accounts.
      2. Find the account you deposited the payment to, then select View register.
      3. Find and select the correct deposit. Then select Edit.
      4. In the Add funds to this deposit section, find the deposit.
      5. From the Received From dropdown, select the customer from where the deposit came from.
      6. From the Account dropdown, select Accounts Receivable.
      7. Click on Save and close.

       

      Then, to apply the deposit entry as an invoice payment:

       

      1. Go to the + New and Receive payment.
      2. From the Customer dropdown, select the customer’s name. 
      3. In the Payment date field, enter the day you received the payment.
      4. In the Outstanding Transactions section, select the invoice you need to mark as paid.
      5. In the Credits section, select the deposit.
      6. Select Save and close.

       

      Refer to this article for more information about receiving bank deposits from your customer and linking them to an invoice: Link a bank deposit to an invoice in QuickBooks Online. 

       

      Once you receive payments from invoices, here's how to record invoice payments in QuickBooks Online.

       

      Let me know if you need further information about invoices. I'm always here to assist. Have a wonderful day!

      Lighthouse24
      June 22, 2024

      Hello, I’m not sure that any of these responses answered how to receive a deposit when sending an invoice? 

        MichaelaSQuickBooks Team
        QuickBooks Team
        June 23, 2024

        Thanks for posting again on this thread, @Lighthouse24. Let me assist you in achieving this option.

         

        To receive a deposit when sending an invoice. You'll have to use QuickBooks Payments and then send a pay-enabled invoice so your customers can partially pay you for the initial deposit. For detailed steps in setting up your account, please refer to the Step 1 and Step 2 sections in this article: Receive and process payments in QuickBooks Online with QuickBooks Payments.

         

        Once you're ready, here's how to issue the invoice:

         

        1. Click the + New button, then select Invoices.
        2. Pick a customer and enter the invoice date and terms.
        3. Add the appropriate products and services.
        4. Select Manage, then select Payment options.
        5. Turn the switches on for the payment methods you want to use.
        6. Hit Review and send.

         

        After the customer makes payment, the deposit will automatically recorded in QuickBooks Online (QBO).

         

        Additionally, with QuickBooks Payments, you can request an online estimate deposit by navigating to + New, selecting Estimate, then Enter the required estimate information. Within the sub-total area, select Request a deposit, then Enter the deposit amount and Email estimate.

         

        Furthermore, you can refer to this article for further assistance in determining when QuickBooks will deposit your customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

         

        Let us know if you have other questions about managing invoice deposits and payments. I'll be around to help. Have a good day.

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