QB Product/Service updates not saving

Hello there, Aargh2026. Since you aren’t seeing any specific error messages and the page simply won’t save and close, this usually means your web browser is holding onto stale temporary files that are preventing the save and close button from working.

I suggest refreshing your browser first. If the issue continues, try signing out of your account and then signing back in. If the problem persists, access your account by opening a private browsing window. This can help isolate the cache, which is a common cause of unusual behavior.

Here are the shortcut keys for private browsing:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

Alternatively, you might want to use a different supported web browser to ensure optimal performance.

However, if the information continues to display incorrectly while browsing in these modes, you may check this guide for information about why a button or link might not respond.

Feel free to reply below if you have further questions or need clarification.