Question

QuickBooks Desktop 2024 Invoice Design Changed — Unable to Modify Layout

Forum|Forum|6 months ago
January 15, 2026
9 replies
107 views

I have noticed that QuickBooks Premier Plus Contractor Edition 2024 has begun sending invoices with a different layout. (Estimates look the Same) The new invoice format appears to resemble the QuickBooks Online design.

I have reviewed the settings within QuickBooks Desktop as well as on the Intuit website but have not been able to locate any options to control or modify this change.

Is there a way to adjust the invoice design in this version? I need to update the header and make a few additional formatting changes.

Again I am using QuickBooks Premier Plus Contractor Edition 2024 and sending invoices via email using the “Send email using Webmail” option through Gmail.

QuickBooks Desktop

C

Candice14

Level 8

Hey there, @sanchezelectric.

It's great to see you back in the QuickBooks Community!

You can modify the invoice layout by using a custom template for them. Here's how to customize the form template:

Select the type of form you’d like to customize.
From the form, press the Formatting tab then Manage Templates.
Choose a template to preview, then click Copy to create a new template or OK to edit the template.
Use the basic customization window to:
1. Add your logo: Select the Use logo checkbox if you want your company logo to appear on your form. If you want to change your logo, select the Select Logo option to select the image you want to use.
2. Change fonts and colors: This section lets you personalize fonts and colors for certain details used in the form, like company name, labels, and data.
3. Change company & transaction information: Here you can select the contact information you want to appear on the invoice. You can also change any of this information by selecting Update Information.
Pick Additional Customization to add or remove the items from the header, columns, or footer. Then Layout Designer to move or resize items on the form.
When you’re done, tap OK.
Select Print Preview to see your form. If everything looks good, press Close.
Tap OK.

Review this guide for more information: Use and Customize form templates in QBDT.

Feel free to reach back out if you have any other questions. I'm only a post away if you need me. Take care!

S

sanchezelectricAuthor

I'm sorry that is not what I'm talking about

Here is a sample email.

On the Left is the Old Style and on the Right is the New Style.

Can this be edited?

F

FatimaJasmin_V

QuickBooks Team

Hello there, Sanchez.

We want to share an update regarding invoices in QuickBooks Premier Plus Contractor Edition 2024. The invoice format has been refreshed to match the modern design used in QuickBooks Online, ensuring a consistent and professional appearance for your documents.

Currently, this new format is standardized and cannot be customized or reverted to the previous version. This change is designed to enhance consistency across all platforms and provide your clients with clear, professional-looking invoices. We encourage you to share your thoughts and suggestions with our Product Development Team by submitting feedback in QBDT, as this helps our product engineers understand how you would like the program to function.

Here’s how:

Go to the Help menu.
Choose Send Feedback Online.
Select Product Suggestion to open the feedback window.
Type in your feedback or suggestion.
Click Send Feedback to submit your input.

For further assistance, please don't hesitate to click the Reply button. We're here to help.

O

OliviaHrdz

I am very embarrassed to send my customer an invoice that says "please pay your invoice on time". Frankly its rude if we have certain agreements. This is not professional.

QB needs to return this back to owner desktop control and not the online version. Very frustrated with QB.

J

Jaonline

I too find the current invoice design extremely unprofessional and embarrassing.

Intuit has failed to provide “professional-looking invoices”.

1. The due date should be able to set to “due on receipt” or left blank. And not red in any case. The red does not make reading the very short email easier and makes the client feel that they are late in payment when they are not.

2. The sentence, “Please pay this invoice on time.” is flat out rude. Please remove it immediately from the standard form. I can add my own note if I want to remind a client I need a timely payment.

This new format damages my ability to manage client relationships.

This is an unacceptable update, and if left unfixed, will cause me to switch to a better solution provider.

-John A

J

JoelES

QuickBooks Team

I understand how frustrating it is when an invoice design fails to meet the professional standards you expect for your business, Jaonline. Your feedback is important, and Intuit takes user input seriously, working to resolve any concerns.

In QuickBooks Desktop (QBDT), you can set the due date to Due on Receipt, but you cannot leave it blank. The system automatically assigns a due date, which may appear in red text depending on the template.

Additionally, the specific phrase may be part of a default email message or footer on your invoice template. Currently, we recommend sharing your feedback with our Product Development Team, as your suggestions help our engineers understand how you would like the software to work.

Here’s how:

Go to the Help menu.
Choose Send Feedback Online.
Select Product Suggestion to open the feedback window.
Type in your feedback or suggestion.
Click Send Feedback to submit your input.

Please don't hesitate to reach out if you need any additional assistance with QuickBooks.

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