Sales & Customers

With one customer , I am suddenly receiving delivery errors when i attempt to send invoice from the QuickTime app .

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I had to make  the Item description field deep enough  to accomodate 3 lines of description but it doesn't move (cuts off) if I have 5 lines of description like QB Desktop did??

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I want to add to my invoice payment terms that there will be 2% interest charge compounded monthly.  How do I do that?  

The quote has the price but no writing on them.

I have set up a COA, this has 4 different sales P&L account codes depending on which type of sale we are doing. How do I select the one I want to code to when raising a sales invoice as all I have to choose from is sales or hours and sales defaults to one of the accounts only.I am shocked at how difficult this system is compared to Xero or Sage.  And the chat help people seem to have no knowledge of accounting whatsoever so I've given up asking them anything 😞

Client did not proceed with estimate and estimate is a year old so how do you close it?

What number should I give Delayed Charge?

What is shown in the Receive Payments window contradicts the statement that American Express is not supported. Please clarify.

How can I retrieving an invoice?

I need to know if I have the option to process credit card payments manually and if so. How do I proceed?

youtube video referred to late fees setting in sales 

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How do i add a discount line to an invoice

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When we have multiple projects that use similar materials, we will make one large purchase with the supplier, and put the cost of the materials used in each project. Since the numbers don't match 1:1 and we pay for the invoices when they're due, we utilize QB projects to track our costs vs profits. Lately, when we've been doing that, the smaller costs have been showing up as manual expenses and it's overstating our expenses and causing confusion with our accounting team. Please let me know a better way to track our costs per project without it overstating our expenses. Thanks in advance!

I have been told by QBO front team that engineers are working on this problem, however, after 72 hours of no response from QBO has this problem ever been resolved by QBO?

The reason is that my accountant has been working on the original account and the work has not been satisfactory. I need to work on the accounts related to the last 2 years independently without disturbing his work. I am looking forward to improve that chart of accounts and do the bank reconciliation and categorize the transactions, which are not done correctly in the original account. Also there is need to record transactions. I need as well to import the existing invoices and attachments till date to the new QBO account.

I think this shifted when we moved from Desktop to Online but I don't know how to get the sales receipts to move into just numbers

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I keep having to manually re-set this toggle because QBO seems to think they're being helpful. Who are you to decide whether I should want this feature enabled? In what way does this get me paid faster? Total inanity. Let me administer my own account. Stop this nonsense.