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Z
zapkvr
January 28, 2026
Question

Not open banking ready

  • January 28, 2026
  • 1 reply
  • 7 views

I get a message saying the account is not ready for an open banking connection

 

The advice from Intuit tech support is to waste more of my valuable time ringing the bank

 

When I say that's fine, I'll revert to the previous bank feeds Im told that's not possible

 

When I say "Fine, I'll import a qif file", I'm told, sorry even though Intuit invented the qif format, you cannot import those files. 

 

Does the software get anything right the first time? 

 

deeply disappointing

 

Kr 

1 reply

J
jamesjdtQuickBooks Team
QuickBooks Team
January 28, 2026

Hi, zapkvr.

 

I can see how this situation feels challenging and full of obstacles. Your time is valuable, and while this hasn’t been smooth, I want to reassure you that you deserve a solution that works seamlessly.

 

Open Banking connections offer a secure way to share your financial data with trusted platforms, such as QuickBooks Online. They improve speed, enhance security, and automate processes, all while giving you control over which apps can access your account information.

 

In this article, you’ll find a list of banks that currently support Open Banking connections with QuickBooks Online: Banks that support Open Banking connections with QuickBooks Online.

 

While your bank doesn't support Open Banking connections, you can request support for your bank using this article: Search or request support for your bank or credit card account when connecting to online banking in QuickBooks Online or Self-Employed.

 

Alternatively, you can connect your bank using Direct Feeds or Standard Feeds if supported. This article can help you check if your bank offers these connections: The QuickBooks Online bank connection status page.

 

If none of the connections work, you can still upload transactions manually using a supported file format. Instead of using QIF files, QuickBooks Online supports the following formats:

 

  • QuickBooks Online data (QBO)
  • Quicken (QFX)
  • Comma-separated values (CSV)


You can download these file types directly from your bank or use a third-party tool to convert QIF files into one of the supported formats.

 

Once your file is ready, follow the steps in this article to complete the import process: Manually upload transactions into QuickBooks Online.

 

If you have further questions or need any assistance, feel free to reach out. We're always here to help.

Z
zapkvrAuthor
January 28, 2026

You havent understood my question at all

 

iTS NOT THE bank THAT IS THE PROBLEM

 

It's the specific bank account

 

Why arent your staff trained to answer these  questions?

Kr 

A
AljhonCQuickBooks Team
QuickBooks Team
January 28, 2026

Hi, zapkvr. I appreciate you clarifying the issue. I understand it's not about the bank itself, but a specific account that’s having trouble connecting.

 

From what you’ve described, your account is not ready for an open banking connection, you were told you can’t switch back to the old bank feed, and you’d like to import a QIF instead.  I appreciate you further clarifying that it's only a specific bank account that isn't connecting.

 

With Australia's Open Banking (Consumer Data Right or CDR) framework, it's important to note that not all accounts or products within the same bank may be eligible for data sharing at this time. Additionally, your bank may require you to appoint a nominated representative for Open Banking purposes. For now, I'd recommend retrying the connection process. For the steps and what to prepare beforehand to successfully connect to the Open Banking connection, you can refer to this blog: Connecting an Open Banking Bank Feed to QuickBooks.

 

On the other hand, if you've already tried and the specific bank account isn't supported yet, one workaround you can consider is to use a separate tool for manually converting the QIF file from your bank to CSV file so you can import it to QuickBooks Online, or reach out to your bank if providing a QBO/CSV/QFC  file can be downloaded from your bank's website.

 

Feel free to post again if you have any other questions. We're always here to help.

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