I have a T2 that has a year end date of June 30, 2022 and shows as 'Eligible' but when I click to Efile, nothing happens; no dialogue box, no error, no warning, nothing. There are no warning, issues or CRA warnings.
Make sure you are on version 2021.5.0 and the return is in the 2020-2022 T2 module. Deactivate all licenses in Help > manage licenses. Then file the return
I apologize for the inconvenience. This is only a work around until fix is implemented.
Yes , delete all licenses from Help > manage licenses, except the T2 license. Close ProFile. They reopen and file the return. This is something under investigation. I apologize for the inconvenience for all the steps required
I hope you are having a great week. When I attempt to delete Tax Year 2018, T1 License, Federal, Profile 20 I get an error message: Entitlement is disabled: License Number = 05[removed]021, EOC = 034927
Since I am unable to delete it, I am still unable to Efile the 2022 T2. Please let me know what to do. Thank you kindly.
I hope you are having a great week. When I attempt to delete Tax Year 2018, T1 License, Federal, Profile 20 I get an error message: Entitlement is disabled: License Number = 05[removed]021, EOC = 034927
Since I am unable to delete it, I am still unable to Efile the 2022 T2. Please let me know what to do. Thank you kindly.
Make sure you are on version 2021.5.0 and the return is in the 2020-2022 T2 module. Deactivate all licenses from help > manage licenses except the T2 license. Then try to file.
I apologize for the inconvenience, but this is only a workaround until the development team has a final fix in place
Excellent!. Glad to hear the return filed. Thanks for letting us know the issue is resolved.
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