Having to get a text code every time I login

Hi Electrogas,

Thanks for reaching out to Community.  I can understand the impact that multi-factor authentication is having on your day. However, Intuit is dedicated to guarding your data with multi-factor authentication and anti-fraud technology.  It's intended to confirm a user listed on the account, is signing in using their login ID and password.  Click here to learn more about Intuit Security practices.

Multi-factor authentication allows us to  send you a one-time confirmation code through your email or mobile device, to protect against password theft.  This feature cannot be turned off.

Feel free to reach out again, with other questions.  We would be glad to help!

Then turn up, or give me the ability to turn up, the automatic logout functionality to a few hours. This current implentation is insane - I'm even having to login several times to post this response and get a confirmation code each time.

Hi Electrogas,
 

Thanks for joining this thread. QuickBooks Online provides the ability to sign out a user if they are inactive for up to 3 hours. You can change the hours by clicking on the Gear Icon > select Account and settings > select Advanced > on Sign me out if inactive for, click the drop down and select 3 hours > Click on Save and then Done.
 

Let me know if you have questions, I'll be happy to help.

That would be helpful. However, there's no dropdown.

Hi Electrogas,

Thanks for responding. This type of issue can be caused by browser cache and cookies as they can prevent the system from functioning effectively. I'd encourage your customer to refer to the following steps to complete some browser troubleshooting.
 

• Clear browser cache.
• Try in a private browser window.
• Use another browser type.
• Make sure you're using supported browsers.
• Turn off any ad and popup blockers temporarily.
   

If the steps provided above don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. Here are some options available to reach out to our team.

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
   

Let me know if you have questions, I'll be happy to help.