Learn about the QuickBooks Business Network

Use the QuickBooks Business Network to send connection invitations to your customers and suppliers. Then, directly exchange invoices and bills in your QuickBooks accounts. This helps streamline workflows, predict cash flow, and reduce your manual entry tasks. 

The QuickBooks Business Network lets QuickBooks Online customers find the contact information for their customers and suppliers in a directory made up of other QuickBooks Online customers. Members can also streamline workflows by automatically converting received invoices into bills to schedule for payment. These tools help you better predict cash flow and reduce manual entry tasks.

You don’t need to do anything to become a member of the QuickBooks Business Network; your QuickBooks Online subscription is all you need to connect with other members. The QuickBooks Business Network uses only your customer-facing contact details.

In this article, you'll learn how to:

• Verify your company contact details
• Find customer and supplier contacts in the QuickBooks Business Network
• Keep your company contact information safe and secure
• Manage your visibility on the QuickBooks Business Network

Note: QuickBooks Online Accountant users may use the Network search experience and toggle Network visibility within their clients' QuickBooks Online accounts. However, QuickBooks Online Accountant Firms (that is, the file labelled "Your Books") will not be published on the Network or see the Network search or visibility experience.

Overview of the QuickBooks Business Network

The QuickBooks Business Network is a platform that safely connects your business with your customers and suppliers. After you’re connected with a customer, send invoices directly to their QuickBooks account. After you’re connected with a supplier, receive bills directly in your QuickBooks account. 

First, you need to verify or update the contact information for your business. After you accept or receive a QuickBooks Business Network invitation, your connections can access your contact information. Next, find the customer or supplier you want to connect with in the QuickBooks Business Network database. Then, send them an invitation to connect with you. After they accept your invitation, you can share and receive invoices and bills directly.

The bills you receive through the QuickBooks Business Network are ready to review and pay. This means you won’t need to manually create bills. 

If your connections make changes to their QuickBooks contact information, it'll stay updated within the network. 

Note: QuickBooks Online Accountant users may search the QuickBooks Business Network to find contacts. They may also change the network visibility of their clients' accounts. However, QuickBooks Online Accountant contact information (the file labelled, "Your Books") isn't published in the QuickBooks Business Network. This means that visibility within the network isn’t available to this group of QuickBooks customers.

Get paid as a payable member in the QuickBooks Business Network.

Related links

Get paid as a payable member in the QuickBooks Business Network.

Verify your company contact details

Be sure to update all contact information that you want other QuickBooks Business Network members to be able to view:

1. Sign in to QuickBooks Online as a Primary admin or Admin (Company admin).
2. Go to Settings ⚙ and select Account and settings.
3. Select the Company tab.
4. Update the following contact information, if needed:
   • Company name
   • Customer-facing email
   • Company phone
   • Website
   • Customer-facing address
5. Select Save, then Done.

Find customer and supplier contacts in the QuickBooks Business Network

As a member of the QuickBooks Business Network, you’ll see a search experience when selecting New customer or New supplier in QuickBooks Online. This includes:

• When typing the customer or supplier name, results from the QuickBooks Business Network appear.
• Selecting a listed business populates that business’ contact information in the customer or supplier form.
• Saving the customer or supplier adds them to your Customer or Supplier List respectively, and will automatically update to reflect the customer or supplier’s latest details in QuickBooks.

Keep your company contact information safe and secure

We believe helping you to power your prosperity includes keeping the data you share with us safe. We promise to never sell your personal information, and to give you transparency and control over how your data is shared.

Members share their business contact information only within the QuickBooks Business Network. We’re committed to protecting your privacy, so your information isn’t viewable to non-members.

For more information about how we keep your data secure, visit our Privacy and Security Centre.

Manage your visibility on the QuickBooks Business Network

If you don’t want your customer facing information to be viewable in the QuickBooks Business Network:

1. Sign in to your QuickBooks Online account.
2. Go to Settings and select Account and settings.
3. Select the Advanced tab.
4. Select Business Network, then select Off.
5. Select Save, then Done.

Once you change your visibility, members of the QuickBooks Business Network won’t be able to search and find your business. Network members with whom you’ve previously connected will still have access to the contact details they saved when they added you to their Customer or Supplier list, but they will no longer receive automatic updates should you change your contact information. The AP Automation feature will no longer be available for your company once you turn off your Network visibility. You can turn the QuickBooks Business Network settings back ON to enable this functionality again.

Accounts payable automation feature not available for EasyStart customers. Use of the QuickBooks Business Network for spam, marketing, or other activities which violate applicable Intuit terms of service is strictly prohibited. You may only view and connect with other QuickBooks Business Network members located in your geography. All Business Information is provided by QuickBooks Online customers and not independently verified or endorsed by Intuit.