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deangorton
December 5, 2020
Solved

Customer Custom Fields

  • December 5, 2020
  • 1 reply
  • 4 views

Anyone know why in the UK we are not allowed Customer Custom Fields, But in the USA this is a readily available feature?

 

https://youtu.be/I0xSuFBu4Y0

 

    Best answer by Ryan_M

    Hi @deangorton,

     

    I believe you're referring to the custom fields for QuickBooks Online (QBO) Advanced. 

     

    This feature is found in this article: Create and edit custom fields in QuickBooks Online Advanced. At this time, this specific version of QBO is exclusive to the USA. An estimated time as to when it will be released to other regions is also unavailable. 

     

    I suggest you keep an eye out on this page: The QuickBooks Blog. It lists new features that are out each month, along with its short description.

     

    If you have other questions about the QBO product, let me know in the comments below. I'll be sure to take care of them. 

    1 reply

    R
    Ryan_MModeratorAnswer
    Moderator
    December 5, 2020

    Hi @deangorton,

     

    I believe you're referring to the custom fields for QuickBooks Online (QBO) Advanced. 

     

    This feature is found in this article: Create and edit custom fields in QuickBooks Online Advanced. At this time, this specific version of QBO is exclusive to the USA. An estimated time as to when it will be released to other regions is also unavailable. 

     

    I suggest you keep an eye out on this page: The QuickBooks Blog. It lists new features that are out each month, along with its short description.

     

    If you have other questions about the QBO product, let me know in the comments below. I'll be sure to take care of them. 

    D
    deangortonAuthor
    July 22, 2021

    Can you confirm when this version will go live in the UK and we will be able to use the "Customer Custom Fields" as is currently possible in the USA?

      C
      copycareoffice
      October 25, 2021

      Hi copycareoffice, thanks for joining this thread and for your support of our desktop product over the years. While the option to create customisable fields for customers is not yet available in QBO UK, we are constantly looking to expand features in our online platform to ensure this meets the needs of all customers, and we'll be sure to pass on your feedback on with our team. If you have any Q's on the discontinuation or transition to Online, please see our article here or get back to us below! 


      I am sure that the reason many users have stayed with the desktop version is the ability to be able to customise fields. I have used Quickbooks for nearly 20 years. Without this feature I'm afraid I and many other will look to other products.

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