Upgrading Quickbooks

How very disappointing. I’m very u happy with Quickbooks and the lack user options. This is the final straw and I’m cancelling my subscription 

Hello there, @jeff jones, 

I personally know there may come a time where your business expands and you need the more robust accounting features of QB Online. While this option is currently unavailable, you can switch over from QB Self-Employed to QB Online by choosing the two options below: 

1. You can manually enter the data in QB Online. 
2. Export your data from QB Self-Employed to Excel Spreadsheets. Then, you can import it into QB Online. Here's the link you can refer to: Importing Data From Excel Spreadsheets. 

You can also check out these common questions about importing data.

If you haven't set up your QB Online company, you can watch these instructional videos to help you get started through this link: Getting Started. In this link, you'll get to know your dashboard and learn how to perform basic tasks while using the program. 

Please know that I'm listening to your comments in QuickBooks. But, the two options above and the online version will help improve your experience not to cancel your QB subscription, @jeff jones.

You can count me in if you need anything else. Have a good day. 

I pay for a service on a product that is inadequate then you ask me to data transfer because your inadequate product is incompatible with your other software, kind of ironic don’t you think!

I am having the same issue and I am also very disappointed with QB.

Hello jeff,

We are unable to offer migrations between Self Employed and our small business products as SE is based on single entry bookkeeping, whereas our small business product is based on double entry bookkeeping - this is why they are 2 very separate products. The data would not move over correctly. We apologise that you are not happy with this, however the only options available are those mentioned by my colleagues above.

Thanks,

Talia

Hello 1664PPS,

To clarify, you are wanting to upgrade from Self Employed to our small business product? We apologise that you are disappointed with QuickBooks, is that anything we can help with?

Thanks,

Talia

It's obvious that people would want to upgrade sometime.

And QB didn't see this coming?

Will be cancelling my subscription