Desktop Password Reset

Forum|Forum|7 years ago
March 24, 2019
3 replies
6 views

I got locked out of Desktop version QuickBooks 2018 after the system forced me to reset password.

I logged into my account on line to verify the credentails.

Am not able to reset the password manually or with the Automated password reset tools as the system does not recognize a Phone number I am putting into the dialog box. I am looking at my profile on liune and copying as is, and the system says " wrong phone number" Need some help reseting password

QuickBooks Desktop

Kristine Mae

Moderator

I'm here to make sure you get the best help with your concern, Steve1021.

The Automated password reset tool should help you with your password issue. Since you're still unable to reset it, I suggest getting in touch with our QuickBooks Customer Care support for an agent to help you reset your password. Here's how:

In QuickBooks, click Help.
Choose QuickBooks Desktop Help.
In the Have a Question? window, click Contact us.
On the Contact Us page, click Solving Issues & Error messages, then choose Password Management.
Click Start a Message.

Don't hesitate to let us know if you have other concerns.

lcocpa1

How can I get into quickbooks to ask for help if I cannot get in because password no longer works

lcocpa1

need more guidance

lcocpa1

I have been trying for 3 hours to reset my password or if possible do away with password.

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