Solved

How to delete users?

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I just updated from QB Mac 2012 to 2015 (version V16.0.3 R4 Build 1460) and I have two users I need to delete. I open preferences and “users and passwords” and then select the user I want to delete. I’m SUPPOSED to be able to click on the minus sign to remove them but it is grayed out. I’ve restarted my computer, tried added a password to the Admin account and the user accounts, then tried deleting the passwords, restarted again, etc. and nothing works! Any help would be greatly appreciated!

QuickBooks Desktop

I

IntuitBrooksAnswer

Level 5

You can't delete users that have created transactions. What you can do is change their user names to "Inactive 1", "Inactive 2", etc. And then change their password to something that can't be guessed.

I

IntuitBrooksAnswer

Level 5

You can't delete users that have created transactions. What you can do is change their user names to "Inactive 1", "Inactive 2", etc. And then change their password to something that can't be guessed.