Some of my files were corrupted when I upgraded to Quickbooks 2016 for Mac. Data Services fixed the files but added an administrator password before accessing the files. The password that they provided worked last month, but now I cannot login.
Solved! Go to Solution.
Havent used QB for awhile and cannot remember the password. Cant find out how to reset since all my old info (email and phone # ) I used to set it up is completely vanished from my memory. I do have the registration number
See link for password removal tool.
Doesn't work - I DONT KNOW MY PHONE NUMBER USED SEVERAL YEARS AGO TO REGISTER IT
In your case, I would suggest reaching out to our Customer Support Team so they can help you reset your password. Here's how:
Let me know if you need anything else.
Good day, @puzzle09!
You can find your license number directly from your account management portal. I'm here to help you accomplish this.
In addition, here's an article you can read to learn more about how you can use this portal: What is CAMPs and How Do I Use It?
Once you have your license number, you can now use the Automated Password Reset tool to reset your company file's password.
Know that you can always visit our Help Articles page for QuickBooks Desktop in case you need some tips and related articles for your future tasks.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.