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IAGnpc
Level 3

Quickbooks Data Protect

Suddenly today we noticed that Quickbooks was backing up our data under Data Protect.  We have never subscribed to that service.  We did notice that our QB Pro Desktop renewal was significantly higher than previous years.  Would I be correct to guess that they just snuck the Data Protect plan in with that subscription, whether we want it or not?

2 Comments 2
JamaicaA
QuickBooks Team

Quickbooks Data Protect

The Data Protect service may be included in your QuickBooks Desktop Pro renewal, IAGnpc. I can direct you to our live support team to clarify the increase in your billing and renewal costs.

 

Intuit Data Protect is included in all QuickBooks Desktop Pro Plus, Premier Plus, and Enterprise subscriptions. Since Quickbooks was backing up our data under Data Protect, it's possible that you enabled automated backups in your company file. To review your setup, follow the steps below:

 

  1. Go to the File menu.
  2. Hover your mouse over Back Up Company to see if you're automating online backup.

 

Additionally, I recommend contacting our live experts to clarify the increase in your renewal cost. They are well-equipped to assist you with any questions related to billing and subscription details. I'll show you how.

 

  1. Go to the Help icon, then select QuickBooks Desktop Help.
  2. Press Contact Us.
  3. Enter a description of your subscription concern, then click Continue.

 

Please note our operating hours under QuickBooks Desktop in this article so you can reach us at your convenience: Get help with QuickBooks products and services.

 

Moreover, if you'd like to continue using the service, check out this reference to get the most out of it: Common questions about Intuit Data Protect.

 

Otherwise, you can remove the service from your computer by following the instructions from this guide: Disable Intuit Data Protect.

 

Kindly respond below if you have more concerns about data protection. We'll be here to assist you. Take care.

Chrea
Level 8

Quickbooks Data Protect

@IAGnpc 

Intuit Data Protect is part of your subscription fee whether you want to use it or not. You can login to CAMPS to make sure.

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