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cheri726
April 26, 2020
Question

Sharing quickbooks on multiple computers

  • April 26, 2020
  • 2 replies
  • 11 views

Hi Community,

 

I hope everyone is safe during these crazy Covid-19 days.

 

My work (small company...no I.T. dept) uses Quickbooks basically to charge tuition and keep track of it. My boss is the one who has it on her computer desktop. We are currently closed due to the pandemic and my boss has asked me to do the quickbooks entries for her going forward until she can again. Here is my problem...I have never used quickbooks before. I have seen how she enters charges and collects payments. She said she can add me as a user but that is all she knows.

 

So, do I need to purchase a desktop version? I do not have remote access to her computer. Not even sure how or where to start.

 

Thank you ever so much!

    2 replies

    DivinaMercy_N
    DivinaMercy_NModerator
    Moderator
    April 27, 2020

    Thank you for providing details about your concern, @cheri726.

     

    Allow me to share some information about how you can access QuickBooks Desktop on your computer. You can access and download the same QuickBooks version that your boss used, provided by the license and product number. 

     

    I'll guide you how:

    1. To download, go to this website: https://downloads.quickbooks.com/app/qbdt/products.
    2. Select your Country, Product, and the Version. 
    3. Click Search.
    4. Hit the Download button. 
    5. When finished, click the .exe file and proceed to install the software.
    6. Follow the on-screen instructions and you're done.

    For more details, please check this article link: https://quickbooks.intuit.com/learn-support/en-us/install-new-products/install-quickbooks-desktop/00/201334. 

     

    To access the company file, you'll need to restore a backup copy from your boss. 

     

    Moreover, if you were going to use a multi-user user mode, you'll need to purchase a new license. Please check these article link for more information about the multi-user: 

     

    In case you encounter some issues with QuickBooks, you can check helpful articles from this site: https://quickbooks.intuit.com/learn-support/help-articles/misc/03/help-articles-us?label=QuickBooks%20Desktop.

     

    Fill me in if you have further questions. I'll appreciate the opportunity to help. Stay safe and have a great day!

    B
    BMills
    May 27, 2020

    We are trying to do pretty much the same thing, except our computers are in the same building (different rooms though).  My boss has the Quickbooks Desktop Premier and she just purchased another license for my computer.  Both computers are hard wired to the  internet in the building, but we do not have a server and the two computers are not connected.  We tried calling Intuit customer service.  They had us connect to a program where they could see the computers.  All they told us was that our computers aren't connected (which we knew already) and said that the only thing we could do would be to connect them physically.  That is not practical as it is just too far to connect with wires.  They couldn't help us figure out how else we could get them connected.  Do we have to get a server?  or maybe a hub? (We don't know much about those things or how they work). 

     

    I did a chat and someone after that who said we didn't have to have a server or a hub -that we just use my boss's  computer as the "server computer", but then she changed and said that we had to connect physically.  She could never answer my question as to what other ways there were to connect.  no way that everyone that has a 2nd license has to connect to the other computer with wires.   Can you please help us figure out what we need to make this work?  The company is too small for the Enterprise solution with the hosting.  What other options do we have?  We asked when we called about what we needed to be able to use this on my computer and they sold us this 2nd license but they didn't ask if we had a server or if we were connected somehow.  I'm so confused!

    RenjolynC
    RenjolynC
    Level 9
    May 27, 2020

    Hi there, BMills.

     

    To set up a multi-user network, a server or a host computer is required to store your company file, which is accessed by the working stations. 


    You can see more details about hosting a company file on these articles:

     

     

    I know that you're unable to do a physical connection or cloud hosting, but these are the only ways to be able to work in a multi-user environment. If you'd like, you can consider using QuickBooks Online instead, where both you and your boss can access your company as long as you have internet.

     

    For more information, you can visit out website here: https://quickbooks.intuit.com/

     

    Please feel free to add a comment on this thread if you have any additional questions or other concerns. Take care and stay safe.

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    April 27, 2020

    @cheri726 

    Which QuickBooks edition and version do you have? e.q QuickBooks 2020 Premier edition

    How many user license do you have now?

    You may ask your boss to hit f2 key or CTRL+1 and a Product Information window will appear.

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