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B
brtny659
December 11, 2018
Solved

I am needing to get remote access for QuickBooks pro and I cannot figure out how to get access to this feature.

  • December 11, 2018
  • 4 replies
  • 7 views

Currently, I am obtaining my clients computer to maintain her books and it's a hassle, espcially this time of the year. When I was using her QB on her laptop, a popup came up within QB and said something about QuickBooks Remote Access for 7.95 a month but I cannot find anymore information on this and I cannot figure out how to get it setup. This is a small business so spending $50 a month for remote access from another company is out of the question.

Best answer by qbteachmt

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


4 replies

qbteachmt
qbteachmtAnswer
Level 11
December 11, 2018

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


NOT MY USER ID
NOT MY USER ID
Level 5
December 14, 2018

I've heard that Splashtop works well, also.

A
Anonymous
December 11, 2018

There's no built in feature I know of. Instead use remote access software to log into remote computers where QB is installed.  Teamviewer works well, and there are others.

H
Harper_BBS
December 14, 2018

If you use Google Chrome as a browser and sync/personalize it with a gmail address you can use 'Chrome Remote Desktop' for free!  It's not as robust as TeamViewer or LogMeIn but I use it in concert with a cloud storage service (DropBox) and  find it to work perfectly.  QBs really should have a remote access protocol built into the accountant's version but they want to sell everyone a subscription to their online products.

https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?hl=en

Best of luck

 

K
kgall
March 27, 2019

Has anyone tried Chrome Remote Desktop? I read you can do it with that if both computers are running the extension? and it's free. Also read that if both computers (remote and computer to access) are running Windows 7 or above you can do a remote access. 

https://www.howtogeek.com/257655/remote-desktop-roundup-teamviewer-vs.-splashtop-vs.-windows-rdp/

T
TCPT
August 25, 2019

Yes. We use chrome remote access on all our computers. It's so much easier to log in and update proceed directly from anywhere without having to export, download and import.

    D
    Donald A Mullenix
    January 29, 2026

    That $7.95 pop-up was for QuickBooks Remote Access, an old Intuit add-on. Intuit retired it, so you won’t be able to set it up now.

    For QuickBooks Pro (Desktop), the practical options are:

    • Chrome Remote Desktop (free): install it on the client’s PC, set a strong PIN, and you can work inside their computer remotely.
    • Windows Remote Desktop: only if they have Windows Pro/Enterprise (not Home). Use a VPN—don’t leave it open to the internet.

    If you want a cleaner long-term setup: QuickBooks hosting moves QuickBooks + the company file to a managed server so you can log in from anywhere without relying on the client’s laptop being on.

    Whatever you choose, make sure backups run automatically.

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