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I am needing to get remote access for QuickBooks pro and I cannot figure out how to get access to this feature.

Currently, I am obtaining my clients computer to maintain her books and it's a hassle, espcially this time of the year. When I was using her QB on her laptop, a popup came up within QB and said something about QuickBooks Remote Access for 7.95 a month but I cannot find anymore information on this and I cannot figure out how to get it setup. This is a small business so spending $50 a month for remote access from another company is out of the question.

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Best answer 12-10-2018

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Established Community Backer ***

You saw this info: https://quickbooks.intuit.com/qb/inpro...

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


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10 Comments
Highlighted
Established Community Backer ***

You saw this info: https://quickbooks.intuit.com/qb/inpro...

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


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Anonymous
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There's no built in feature I know of. Instead use remote...

There's no built in feature I know of. Instead use remote access software to log into remote computers where QB is installed.  Teamviewer works well, and there are others.

Not applicable

Re: There's no built in feature I know of. Instead use remote...

If you use Google Chrome as a browser and sync/personalize it with a gmail address you can use 'Chrome Remote Desktop' for free!  It's not as robust as TeamViewer or LogMeIn but I use it in concert with a cloud storage service (DropBox) and  find it to work perfectly.  QBs really should have a remote access protocol built into the accountant's version but they want to sell everyone a subscription to their online products.

https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?hl=...

Best of luck

 

Established Community Backer ***

Re: You saw this info: https://quickbooks.intuit.com/qb/inpro...

I've heard that Splashtop works well, also.

Not applicable

Re: I am needing to get remote access for QuickBooks pro and I cannot figure out how to get access to this feature.

Has anyone tried Chrome Remote Desktop? I read you can do it with that if both computers are running the extension? and it's free. Also read that if both computers (remote and computer to access) are running Windows 7 or above you can do a remote access. 

https://www.howtogeek.com/257655/remote-desktop-roundup-teamviewer-vs.-splashtop-vs.-windows-rdp/

Not applicable

Re: You saw this info: https://quickbooks.intuit.com/qb/inpro...

Has anyone tried doing this with Chrome Remote Desktop (free, both computers need to be running the extension) ? Or I read also if both computers are running Windows 7 or higher you can do a remote access also for free. I was thinking of having a dedicated computer with just the quickbooks on it that both myself and my bookkeeper can access at anytime to work on it. https://www.howtogeek.com/257655/remote-desktop-roundup-teamviewer-vs.-splashtop-vs.-windows-rdp/

QuickBooks Team

Re: You saw this info: https://quickbooks.intuit.com/qb/inpro...

Hi there, @kgall.

 

Allow me to join the thread and help share additional information about getting a remote access for QuickBooks Desktop (QBDT).

 

Yes, you have the option to choose what third-party application you're going to use.

 

You may also visit our App Center to check for compatible application.

 

As always, free feel to add a post/comment below if you have any other QuickBooks questions. Have a great day ahead!

Anonymous
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Re: There's no built in feature I know of. Instead use remote...

You can use Chrome Remote Access.  You just need the extension installed on both computers.  The main reason I'm commenting is that you don't need to leave the remote computer logged in to access it.  You can leave it at the login screen and login like you always do...  just a security issue.  

Community Contributor **

Re: I am needing to get remote access for QuickBooks pro and I cannot figure out how to get access to this feature.

Yes. We use chrome remote access on all our computers. It's so much easier to log in and update proceed directly from anywhere without having to export, download and import.

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Re: You saw this info: https://quickbooks.intuit.com/qb/inpro...

I just talked with a QB rep (9/19/2019).  He said they still offer remote access hosting for the Desktop versions of QB.  It's even more expensive than QB Online-Advanced, but available.

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