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JLove038
Level 1

Cannot Link Bank Account

I am trying to link an account with Flushing Bank Business Banking to Quickbooks. It asks me for a User ID and User Name instead of User ID and Password, which is strange to start and I've been trying for a couple of days and I keep getting the same message:

Looks like the connection to Flushing Bank - Business Banking isn’t available right now.

Try again in a few hours. (0000)

Solved
Best answer January 08, 2021

Best Answers
Rose-A
Moderator

Cannot Link Bank Account

I'm here to keep the process of linking bank account in QuickBooks Online easy and simple, JLove038.

 

I appreciate the details you've provided. To ensure we're linking the correct account, as an initial step, let's log in to the bank's website. Once signed in, copy the bank URL and use it for searching and linking the correct account in QuickBooks.

 

Here's how:

 

  1. From the left menu, click Transactions and choose Banking.
  2. On the Banking page, select the Link account.
  3. In the Search field, enter the bank's URL (example: http://www.chase.com).
  4. Select your bank. If you see multiple options, you may have to repeat these steps to find the correct one.
  5. Enter your bank login on your bank's website, then select Continue.

Once connected, QuickBooks will automatically download your most recent transactions. I recommend editing, assigning, and categorizing your transactions. Also, you can match them to the existing entries in the software. Just go to the For Review tab from the Banking menu. Doing so will help you ensure the accuracy of your financial records.

 

Alternatively, if you're still unable to link your financial institution, as a workaround, you can add your bank in the chart of accounts and bring in the transactions using a WebConnect file.

 

Let me know the result of this troubleshooting in the comment below. I need to make sure this is resolved so you can start running your business processing. Have a good day!

View solution in original post

3 Comments
Rose-A
Moderator

Cannot Link Bank Account

I'm here to keep the process of linking bank account in QuickBooks Online easy and simple, JLove038.

 

I appreciate the details you've provided. To ensure we're linking the correct account, as an initial step, let's log in to the bank's website. Once signed in, copy the bank URL and use it for searching and linking the correct account in QuickBooks.

 

Here's how:

 

  1. From the left menu, click Transactions and choose Banking.
  2. On the Banking page, select the Link account.
  3. In the Search field, enter the bank's URL (example: http://www.chase.com).
  4. Select your bank. If you see multiple options, you may have to repeat these steps to find the correct one.
  5. Enter your bank login on your bank's website, then select Continue.

Once connected, QuickBooks will automatically download your most recent transactions. I recommend editing, assigning, and categorizing your transactions. Also, you can match them to the existing entries in the software. Just go to the For Review tab from the Banking menu. Doing so will help you ensure the accuracy of your financial records.

 

Alternatively, if you're still unable to link your financial institution, as a workaround, you can add your bank in the chart of accounts and bring in the transactions using a WebConnect file.

 

Let me know the result of this troubleshooting in the comment below. I need to make sure this is resolved so you can start running your business processing. Have a good day!

View solution in original post

JLove038
Level 1

Cannot Link Bank Account

This helped! Thank you!

Nick_M
QuickBooks Team

Cannot Link Bank Account

Hi JLove038.

 

Thanks for dropping by the Community. I'm happy to see that my colleague was able to assist you. If you have any other questions, don't hesitate to post here anytime. 

 

Thanks again and have a lovely day.

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