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April 23, 2021
Solved

Correcting unapplied payment/deposit

  • April 23, 2021
  • 2 replies
  • 15 views

How can I correct unapplied payment/deposit transaction?

 

The transaction has already done to the Checking Account in COA. Payments/Deposits happens via credit/debit card. No checks. I can see open bills/invoices. How can I correct this? 

Best answer by AlcaeusF

Hello @dhavalkakadiya,

 

Thank you for posting here in the Community. I can share some steps to help you correct the unapplied payments in QuickBooks Desktop.

 

You'll need to link the deposits to your open invoices in the system. This keeps your records accurate and helps avoid errors when it's time to reconcile your accounts.

 

First, you'll need to find and make changes to the deposit. You can find the transaction by opening your bank register in the chart of accounts.

 

Here's how:

 

  1. Click Lists.
  2. Go to Chart of Accounts.
  3. Double-click the bank account, then look for the deposit.
  4. Open the transaction.
  5. Change the account to Accounts Receivable.
  6. Hit Save & Close

 

Once done, you can proceed with applying the deposit to the invoice. Please open the transaction and press the Receive Payments option.

 

Follow these steps:

 

  1. Open the invoice.
  2. Select Receive Payments
  3. Click Apply Credits at the bottom.
  4. Choose the deposit.
  5. Hit Done.
  6. Press Save & Close.

 

You can pull up the Profit & Loss Detail report so you can see the categorization. You can use these steps:

 

  1. Click Reports.
  2. Go to Company & Financial.
  3. Select Profit & Loss Detail.

 

Also, I've attached an article you can use to learn how to correct and re-apply payments that were applied to the wrong invoice in QuickBooks: Resolve common issues when applying a payment towards an invoice.

 

Keep us posted if you need anything else regarding the process. Have a great day.

2 replies

AlcaeusF
AlcaeusFAnswer
Level 14
April 23, 2021

Hello @dhavalkakadiya,

 

Thank you for posting here in the Community. I can share some steps to help you correct the unapplied payments in QuickBooks Desktop.

 

You'll need to link the deposits to your open invoices in the system. This keeps your records accurate and helps avoid errors when it's time to reconcile your accounts.

 

First, you'll need to find and make changes to the deposit. You can find the transaction by opening your bank register in the chart of accounts.

 

Here's how:

 

  1. Click Lists.
  2. Go to Chart of Accounts.
  3. Double-click the bank account, then look for the deposit.
  4. Open the transaction.
  5. Change the account to Accounts Receivable.
  6. Hit Save & Close

 

Once done, you can proceed with applying the deposit to the invoice. Please open the transaction and press the Receive Payments option.

 

Follow these steps:

 

  1. Open the invoice.
  2. Select Receive Payments
  3. Click Apply Credits at the bottom.
  4. Choose the deposit.
  5. Hit Done.
  6. Press Save & Close.

 

You can pull up the Profit & Loss Detail report so you can see the categorization. You can use these steps:

 

  1. Click Reports.
  2. Go to Company & Financial.
  3. Select Profit & Loss Detail.

 

Also, I've attached an article you can use to learn how to correct and re-apply payments that were applied to the wrong invoice in QuickBooks: Resolve common issues when applying a payment towards an invoice.

 

Keep us posted if you need anything else regarding the process. Have a great day.

November 22, 2021

I followed your step and I keep getting WARNING, you cannot edit payment information in a deposit transaction. 

DivinaMercy_N
Moderator
November 23, 2021

Hello there, @rock and roll. I've got here steps to help you link the deposit to the invoice.

 

To isolate the warning you've encountered, you can delete the deposit and then, recreate it. Before performing the steps, I suggest creating a backup copy of your company file first. This is to ensure that you have original data that you can restore at any time in case of data loss. Once done, here's how to delete the deposit:

 

  1. Open your QuickBooks Desktop (QBDT) program.
  2. Go to the Lists menu and click Chart of Accounts.
  3. Find and open the account where the deposit is allocated.
  4. Look and click the deposit transaction.
  5. Select the Edit transaction option.
  6. From the deposit window, press the Ctrl + D key on your keyboard to delete the transaction.
  7. Select OK.

 

Once done, recreate the deposit by going to the Banking menu. When finished, please follow the steps provided by my colleague, AlcaeusF to link the deposit to the invoice.

 

To give you further guide in managing payment for invoices in QBDT, feel free to visit this article: Record an invoice payment.

 

You also have the option to make your deposits recurring. For the detailed steps, please open this link: Record recurring deposits.

 

I'm always around if you need additional assistance in linking deposits to invoice. Don't hesitate to post a reply below. Have a good one. 

September 9, 2022

Sorry for this,

Here all are explained about Invoices and Payments. but nobody has explained about Un apply for Bill Payments

QuickBooks Team
September 9, 2022

I appreciate you for joining the thread, @Tikisu007. I'm here now, and I'll share some details about what is unapplied bill payments in QuickBooks Desktop (QBDT).

 

In QBDT, if you see unapplied bill payments, it only means you have existing checks that were not connected or linked to your bills. Having unapplied bill payments will result in your bills that remain in unpaid status.

 

Additionally, here's an article to help you manage bills in QBDT: Pay bills in QuickBooks Desktop.

 

You can also check this page to fix bills showing as unpaid in QBDT: Bill shows as unpaid after writing a check in QuickBooks Desktop.

 

@Tikisu007, know that you can always get back to me if you have any additional QuickBooks-related concerns. It'll be my pleasure to help you out once again. Take care, and have a great weekend!