discover not synching

There can be various errors that prevent financial data from syncing properly, idyllwildelectric.

To provide more assistance, please let me know the specific issue you are encountering with Discover not syncing. Are there any error messages that you received during the connection process? If possible, sharing a screenshot of the error will help me investigate any known issues related to your particular situation.

If you're referring to the data between your credit card data and your bank transactions in QuickBooks, or the downloaded transactions aren't showing in the program, we can import your credit card transactions as a temporary solution. Here's how to do it:

1. You can go to Gear icon settings.
2. In the Tools section, select Import data.
3. From the Select record type, click the dropdown arrow to choose a transaction type and click the Import button to proceed.
4. To upload an Excel or CSV file, select Drag and drop or select files to upload the file from your computer. Choose the file, and then select Open.
5. Click Next.
6. Follow the on-screen instructions to map the columns.

Once everything is in place, review your bank transactions before categorizing them into the correct account. After that, reconcile your accounts to ensure they match your bank and credit card statements.

Did you know that with QBO Advanced, you can create reports tailored to your specific needs? It includes access to a dedicated account team, comprised of experts who are ready to help you maximize all the Advanced features. They can assist with personalizing user management and reporting to align with your unique business requirements. Consider upgrading to QuickBooks Advanced today to take full advantage of these capabilities.

The Community space is committed to supporting you every step of the way to ensure your financial management remains seamless and efficient. Comment below if you require additional assistance managing QBO's banking features. Have a great day ahead!

I have tried that all and it is still not synching.  It shows that everything is fine, but it is not bringing in the transactions nor has the correct bank balance.

Good morning, @samanthasimonis. 

Thanks for chiming in on this thread. 

If there isn't an error showing and you've tried some troubleshooting steps, I recommend contacting our Customer Support Team for further assistance. They'll be able to review your account with you and see why this is occurring in the system. Here's how: 

1. Go to the Help icon in the top right-hand corner. 
2. Press the Contact Us button. 
3. Enter your question and hit Let's talk. 
4. Scroll down and choose to Get a callback. 

It's that easy! Please come back and let us know how the call goes. We want to ensure that you get this taken care of as soon as possible.