QuickBooks freezes when I try to open an old uncleared deposit. I can't revert or cancel. It is just stuck. How do I prevent that?
If this is the case for a particular deposit only, and others work, the transaction is probably damaged. In this case, Rebuilding the data file may fix it. Start at File | Utilities | Rebuild Data...
Thanks for becoming part of the Community, Bosley.
When QuickBooks freezes up, there's several possible causes:
The first thing you'll want to try is running Quick Fix my Program from the QuickBooks Tool Hub.
If your books are still freezing when trying to open uncleared deposits, you'll want to try running the QuickBooks Install Diagnostic utility from your Tool Hub.
Please don't hesitate to send a reply if there's any questions. Have a wonderful day!
@Joshua_21, Thanks for taking the time to join us here in the thread. I'd be happy to take care of your concern and help you get through this so you can access your QuickBooks Desktop (QBDT) application.
You can consider suppressing your QuickBooks Desktop application. It's possible that the issue is with your data file or with QuickBooks. To find out, here's how:
Additionally, I recommend giving this article a visit to see other available solutions to access QuickBooks Desktop on your computer: QuickBooks Desktop doesn't start or won't open.
In case QuickBooks won't respond or you get an error that says it stopped working, refer to this article for the steps to fix it: Fix issues when QuickBooks has stopped working.
I'm more than willing to help you with this, @Joshua_21. Don't hesitate to get back to me if you need further assistance with this. Take care!