setting up connection with wise bank requires plan upgrade

Hello there. I understand how important it is for you to connect your Wise bank account. 

Wise offers a powerful multi-currency feature, allowing you to manage funds in various currencies within a single account. However, this feature requires an upgrade beyond the Simple Start plan.

The Simple Start plan in QuickBooks Online doesn’t support multi-currency functionality. To seamlessly integrate your Wise account, upgrading your QuickBooks plan is necessary.

Alternatively, if you prefer not to upgrade your subscription plan, we can manually upload your bank transactions from your bank institution. 

On the other hand, if you want to upgrade your subscription, you can check out this article: Upgrade or downgrade your QuickBooks Online edition.

Upgrading (to Essentials, Plus, or Advanced) ensures automatic syncing, accurate records, and efficient currency handling. Consider the time-saving advantages of upgrading.

Feel free to reach out if you have more questions about connecting your bank account or any other QuickBooks-related queries. Keep safe.

yes but we dont use the multi currency. we are purely a US based business so why do we have to upgrade?

Appreciate you for coming back to this thread, neetimit. Allow me to share information about connecting an account.

You may need to upgrade your plan if Wise.com is detected as a non-US bank when connecting it. Even if you're transacting in USD, the multicurrency feature must be enabled so you can connect your Wise account.

Here's how to upgrade:

1. Go to the Gear icon.
2. Select Subscription and billing and click Upgrade your plan.
3. Choose a plan on the next page and follow the on-screen instructions.

Alternatively, you can manually upload transactions into QuickBooks if you prefer not to upgrade. This process involves downloading transactions in a supported format (QBO, CSV, or QFX) and uploading them to the Banking page.

If you have further concerns about connecting your account in QuickBooks Online, feel free to come back here in the Community. We're here to assist you 24/7.