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itseileen
December 14, 2018
Question

Access to Enhanced Payroll after subscription ends

  • December 14, 2018
  • 7 replies
  • 42 views

We’re selling our business (retiring) next month (Jan 2019) and I’ll have 2019 W2 activity. My QuickBooks Enhanced Payroll subscription expires on 2/15/19. Typically, I  purchase the QuickBooks Pro/Enhanced Payroll combo from Costo (cheaper by far than a 12-month Payroll Subscription) but since I'll only need Enhanced Payroll for electronic filing of 2019 W2s, I'd rather not have to buy it. A few questions:

  • What is the earliest date I can I create 2019 W2s?
  • What happens to my payroll data after my subscription expires? Can I still access/print payroll reports?
  • Is there any work-around that you can suggest?

TIA,

Eileen

7 replies

M
MariaAlmaT
December 14, 2018

Welcome to the Community family, @itseileen.

 

I have some information about QuickBooks service discontinuation (Disco) policy information. 

 

With QuickBooks Pro bundle, you'll be experiencing the following scenarios after the discontinuation of the subscription:

  • Whether you print your own W-2s or have them mailed, you will be able to view your employee W-2s in the Payroll Tax Center via a secure link in QuickBooks Desktop on January 10.
  • W-2 forms will be available on the Tax Records tab starting January 9. All copies will be available by January 11 in QuickBooks Online Full Service payroll.
  • Your access to QuickBooks Payroll Services live support will be discontinued.
  • You'll no longer receive critical security updates resulting to a lost data or data damage.
  • You can still access and print reports but we don't assure a complete data information, except for Pro Plus where you can no longer access the company file.

The best workaround I can suggest is to save your own copy of all the reports you need. Make sure to pay all taxes and liabilities before you discontinue the service.

 

The following articles contains additional insights on this matter: 

This should provide you information about QuickBooks subscription cancellation. If there's anything else you need from me, you can always drop by the Community again. I'm always here to help. Have a great rest of your day!

E
EdwardSam
April 10, 2019

MariaAlmaT

Thanks, I have a similar situation. I'm selling my company as soon as the lawyers work out the details. I'm using 2016 QB Pro which won't be supported past May 31. My payroll subscription ends next week (April 15) but I will have a week or two of payroll still to process, taxes to remit, and quarterly tax forms to submit. After April 15 will payroll functionality cease completely or will I just not get QB updates? Can I extend Payroll on a monthly basis, at least until May 31? Thanks.

Adrian_A
Adrian_A
Level 8
April 10, 2019

Hello there, EdwardSam.

 

As my colleague MariaAlmaT mentioned above, you can still access your forms as well as running a report. Aside from not getting any updates about your QuickBooks file, running payroll is also not available once your subscription ends. 

 

 

On the other hand, yes you can extend your payroll subscription. I have here an article about the payroll subscription auto renewal period.

 

Feel free to post here again if you have other questions.

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