This should be controlled by your computer's time.  Is that correct?  If not:

1. Right-click on the time in the bottom-right of the screen and select Adjust Date/Time.
2. A window will open. On the left side of the window select the Date & time tab. Then, under "Changedate and time" click Change. ...
3. Enter the time and press Change.

Hello there, shannonpingitore.

Let me bring clarifications to your concern about zone settings in QuickBooks Online (QBO).

The date and time are recorded in Greenwich Mean Time (GMT) on our QuickBooks Online (QBO) servers. Thus, when running reports, QBO analyzes the time based on the QBO server time zone which is the GMT.

Let me know if  you have additional time zone on the report. If you have other concerns, just let me know.

This is totally unacceptable, and 3 years later (it is now november of 2022) you still haven't fixed it.  the customer service rep i am on with right now has taken 30 minutes to copy and paste this very email and tell me the exact same thing.  AFTER telling me 4 different places to go fix it in qbo, none of which existed.  She had to ask how i liked quickbooks, she was told to do so i'm sure, but not a good idea when you can't even change the time on a report.  Do you really think that's useful information when you need to know which report was created when?  and a board of directors wants accurate information.  this is exactly why qbo is a sub par product.  you are not doing the things that could make us more comfortable, the little things.  to you they are not important, too bad we're the customer or you'd have 100% self satisfaction surveys.  as you can tell i am not happy.

Hello,

Is there a way to change to our current time zone, instead of using GMT?

I appreciate for following this thread, Rethink1.

QuickBooks Online servers record the date and time in Greenwich Mean Time (GMT). 

When running reports, QBO interprets the time based on our server's time zone which happens to be GMT.

Check out these resources that contain guidelines on running reports and customizing them:

• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

If you have other concerns, please post them below. I'll be sure to help you out again.

Thank you crystala - well said!!  A year after crystala's this post (2023-11-12) the silence continues.  Some of the easiest fixes/options continue to be not addressed by intuit - however they still apply all the man power available on irrevalent stuff that really has nothing to do with providing tools to run your businesss.  They prefer to focus on selling a product to new customers that have no idea as to what they are doing and when it's all screwed up, we get the call from the upset Client because it was supposed to be easier.  Yes, that means more business for us but there is no value in "fixing" a chart of accounts.  I'm sure many will disagree but at this point, any thing to get the attention of intuit is better than the status quo.

I think the problem is this: the super users of QBs are not as high on the totem pole as new users.  I would like to see a reply from Intuit other than telling us to go to Settings,..... and provide our input or request.

It's time to man up and address existing users.

As a side note and to show that this is not just a one time thing, there is still a request from 3 1/2 years ago to allow a customer to pay from a statement (Re: Is there a way for customers to pay an entire statement with a card online without having to pay...) that is unresolved

lesemanncpa - you nailed it.  I am still looking for the answer here.  And just saying it's the server's fault is crazy.  How does every other online program in the world give the user the correct time?  Maybe QBO should look into this and at least throw us a bone.  Again, while it may not seem important to you people, it is important to us.  This is accounting, not kindergarten, but even in kindergarten they have to learn how to tell time.  Is this what's on our children's computers when they are learning remote? Greenwich Mean Time.???  No it's not.  So please hold up to your word 

My reports show Los Angeles, CA time (PST) when I am located in Texas (CST) ... two time zones away. The standard answer of "using GMT" is invalid and wrong.

Same problem! It's also an issue when I'm scheduling appointments through QuickBooks into Google calendar. It always enters the time zone as GMT and I have to change it 15 times a day.. Fix the problem Quickbooks!

Thank you for joining this conversation, jaros. Your willingness to engage and contribute to this discussion about setting up different time zones is appreciated. 

Location-based time zone configuration streamlines scheduling by automatically accounting for time differences, thereby enhancing the overall convenience for our users. Conversely, QuickBooks Online (QBO) servers use the Greenwich Mean Time (GMT). Nevertheless, we value your input and ideas about having the option to use location-based time zone and recommend you submit a feature suggestion directly to our Product Development Team. 

I'll show you how you can send one: 

1. Locate the Gear icon.
2. Under Profile, choose Feedback.
3. Enter your feedback suggestion.
4. Hit the Next button.
   

You can stay up-to-date with the latest news about product enhancements by reviewing Intuit's Product Updates webpage. 

I remain prepared to provide further assistance regarding time zone setup in QBO, jaros. If you have any additional inquiries or require clarification on this topic, please feel free to share them by commenting below. I will promptly address your concerns as soon as possible, ensuring you receive the guidance you need to configure time zones effectively. 

You do realize that this feature has been requested multiple times since 2018? I believe that 6 years is sufficient time to be able to accurately date items based on the USERS time zone by default once it is set up and be independent of QB servers. This is highly unprofessional and beyond annoying. It is time consuming and leaves more room for error. 

Still no way to change the timezone, I would have thought this would be a basic feature, will be switching to a new accounting software in the new Fiscal Year

Having issues with this and time activities sent over from Clockity. Every time activity comes through 3 hours ahead GMT + 11 instead of my current Timezone which is GMT +8. Clockify. ran background checks and everything is being sent via the API correctly. It’s painful having to adjust every single time entry to reflect the correct time. Hopefully Quickbooks fixes this mess soon.

Thank you for joining the discussion and sharing your thoughts, jivemedia! I understand how beneficial it would be to change the time zone setting in QuickBooks Online (QBO) for easier activity tracking. Since we value customer insight, I encourage you to send this suggestion to our product engineers for consideration in future updates.

Our engineers continuously seek to fulfill our customer's needs, and your input is vital in deciding which features will be incorporated in upcoming updates. To do this, follow these steps: 

1. Log in to your QuickBooks Online account.
2. Go to the Gear icon in the upper right and choose Feedback under Profile.
3. Type in your recommendation in the Share your feedback field.
4. Click Next to submit. 

Additionally, QuickBooks offers a range of financial reports that can give you valuable insights into your business. If you need guidance with running, customizing, and printing one, check out this article: Pull up reports in QuickBooks Online.

I am committed to providing you with customized solutions for your feature requests and expert guidance on effectively managing your business growth and transactions in QuickBooks. I genuinely value your concerns, so please feel free to share them in the comments below. I’m here to help you succeed!