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April 30, 2021
Question

Is anyone else having issues with payroll funds not being sent to employees?

Ran payroll like usual, got the confirmation email, but funds are not being distributed.

2 replies

April 30, 2021

we are! i have been on hold to speak to a representative for over 2 hours!

DivinaMercy_N
Moderator
May 1, 2021

Hi, @lopez8788.

 

Phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue. Employees should receive paychecks by end-of-day today. 

 

Thank you for your patience as we resolved this issue.

 

Feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Keep safe.