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M
MooreBRS
January 11, 2019
Question

Payroll Login

  • January 11, 2019
  • 15 replies
  • 677 views

Hi, I'm using payroll for mac and when i go to login i am getting a code #403 forbidden access. Please help

    15 replies

    C
    Charies_M
    Level 9
    January 11, 2019

    Hello there, MooreBRS.

     

    The Error 403 Access Forbidden is caused by incorrect Local Area Network (LAN) settings when accessing a web page.

     

    This error can be fix by removing the specified proxy from the Internet Options. I'd be glad to walk you through  by following the steps below:

    1. From the Windows Task Bar, select the Start menu.
    2. Select Control Panel and choose Settings.
    3. Double click Internet Options.
    4. On the Connections tab, select the LAN Settings button.
    5. Uncheck the checkbox under the Proxy server section.
    6. Click OK.

    You can have this article handy for future reference: Error 403 Access Forbidden or Access Denied.

     

    Let me know if you have other questions or if you need more help. I'm always here to assist you.

    I
    IntuitBrooks
    Level 5
    January 12, 2019

    I think the issue is that your version of QuickBooks is old.  Try running QuickBooks->Check for Updates.  If your version is prior to 2016 it is no longer supported and that could be the cause. The fix for that is to buy a newer version. 

     

    The url for payroll has changed over the years and the security used has changed as well.  It maybe possible to manually navigate to the Intuit Online Payroll site in the built in web browser you use to access payroll but some people have had difficulty doing that.  Its better to update to the newer version of QB.

      S
      suzieharts
      January 22, 2019

      I have a MAC. I am getting access denied when I try to go to online payroll.

      C
      Charies_M
      Level 9
      February 7, 2019

      Hi, MooreBRS.

       

      Thanks for getting back with great news. I'm happy to know that your able to get rid of the 403 Access Forbidden error.

       

      Please know that you're always welcome to visit us again if you need help with something else. You have a wonderful day ahead.

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