"A server with the specified host name could not be found" when trying to connect to Quickbooks Payroll for Mac.

5 replies
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When I try to connect to connect to Quickbooks Payroll for Mac it won't open and a warning reads "A server with the specified hostname could not be found".

QuickBooks Desktop for Mac

mv32

Level 8

Thanks for posting to the Community, @westlandpropane.

Your internet connection may be interrupted by magnetic interference caused by a slow network connection. I'd suggest checking it with your ISP so that you'll be able to connect your Intuit Online Payroll MAC to QuickBooks Desktop for Mac.

For additional overview into QuickBooks Desktop for Mac, such as running payroll, I'm adding the links I recommend:

Please feel free to place a comment below if you need further assistance. I'm always here to help. Have a good one!

westlandpropaneAuthor

I just discovered that I can sign into paycycle.com through Safari and have access to everything I need. It appears the issue is the link from Quickbooks for Mac.

Rubielyn_J

Level 8

I am getting the same error message! There is nothing that has changed, my internet connection is fine and I have verified the data as suggested. Please advise.

Welcome to the Community space, @hredd.

I appreciate you doing the troubleshooting steps suggested by my colleagues.

It's good that you have a good internet connection. However, if possible, let's try connecting it to a different Internet Service Provider (ISP). This way will be able to isolate the issue and provide the best possible steps to address your concern.

I've added additional reference about payroll in QuickBooks Desktop for Mac:

Please get back in here if you have further concerns. I'd be glad to help you out. Have a great day.

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