Hi. Thank you for your response but let me be more specific. When I click on a client request that ins f previously, it looks like it is going to pop up but then all I get is a blank screen. Two of the three recently sent requests will not allow me to access them to review and/or edit.
Hi. Thank you for your response but let me be more specific. When I click on a client request that I sent previously, it looks like it is going to pop up, but then all I get is a blank screen. Two of the three recently sent requests will not allow me to access them to review and/or edit.
I appreciate you for providing additional details about your concern. Let's get this straightened out.
We can try to copy the invite request link and paste it to a different browser to determine if it's a browser related issue.
If you continue having the same issue, I recommend giving our QuickBooks Online Accountant Support Team a call. They'll be able to take a closer look at the issue and identify why you're getting a blank screen window after clicking the client request.
Please let me know how it goes or if you have other QuickBooks concern. I'll be on the lookout for your reply to help you some more.
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