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Level 1

Download and install QuickBooks Desktop

I purchased the quicklook for Mac, downloaded it, but the icon doesn't come up. when I drag the download to the applications file, it just tells me to double click. When I do, it just shows the same message over and over telling me to drag it. I think the problem is the download does not show the correct QB icon, but it does say it was downloaded? Help!

2 Comments 2
Not applicable

Download and install QuickBooks Desktop

H there, @weathertopfarm,


I appreciate your time checking this with us today. I want to make sure you're able to install your QuickBooks for Mac software.


You're on the right track with the installation process, and it's odd that you're getting a looping behavior after dragging the QuickBooks icon to the Applications folder. To get past the problem, let check if your computer meets the minimum system requirements for your Mac version.


If you're compliant with the requirements, let's try to uninstall and reinstall the software. Please make sure you deleted the download history of the QB file. Follow these steps to install QuickBooks:

  1. Go to this link:
  2. Close all running applications.
  3. Once downloaded, drag the QuickBooks icon to the Applications folder. (The Applications folder opens automatically.)
  4. Drag the QuickBooks icon to the Applications folder. The Applications folder opens automatically.
  5. Double-click the QuickBooks icon to open the application.

If you're getting the same problem after reinstalling the software, I'd recommend getting in touch with our QuickBooks for Mac Support Team. There they can help you identify what causes the hurdle and can help you fix the problem in a secure environment. Here's how to contact us:

  1. Go to
  2. Select your QuickBooks Mac Desktop.
  3. Select a topic.
  4. Click the Get Phone Number button to see the support number.

That should get you on the right track, @weathertopfarm. Please let me know how it goes. I want to make sure this issue gets taken care of. Have a good day!

Level 8

Download and install QuickBooks Desktop

Don't drag the downloaded file to the applications folder, double click the downloaded .dmg file to mount it. Once mounted you'll see the application, drag that to your applications folder.

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