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jlj1977
Level 1

Error Code -6000-832

I get an Error Code -6000-832, after reinstalling my quickbooks on a 2nd computer after my first computer crashed.  The program comes up but in a just a few minutes I get the error code.  I am not sure what to do, any suggestions????

Solved
Best answer January 04, 2018

Best Answers
MorganB
Content Leader

Error Code -6000-832

Hi there jlj977,

 

Welcome to the Community. I'm glad to lend a hand.

 

This specific error message occurs when hosting is turned on or the .ND file isn't functioning properly. I found a link for you that provides details on how this can be resolved. You can check it out here: https://community.intuit.com/questions/1617765-how-to-fix-quickbooks-error-6000-832.

 

This should get you back on track. Please let me know if you have any other questions.

View solution in original post

21 Comments
MorganB
Content Leader

Error Code -6000-832

Hi there jlj977,

 

Welcome to the Community. I'm glad to lend a hand.

 

This specific error message occurs when hosting is turned on or the .ND file isn't functioning properly. I found a link for you that provides details on how this can be resolved. You can check it out here: https://community.intuit.com/questions/1617765-how-to-fix-quickbooks-error-6000-832.

 

This should get you back on track. Please let me know if you have any other questions.

View solution in original post

Anonymous
Not applicable

Error Code -6000-832

Gee, I just had the same error and the help page noted in the response is no longer available.  The link that QB provides in the error message is also non functional as it leads to a blank page.  What the heck??

RenjolynC
QuickBooks Team

Error Code -6000-832

Hello there, alweigand.

 

We recently updated and archived some articles, and that's the reason why you can't open the link. I've got the updated link where you can see the solutions on how to fix this error. 

 

Before you begin, please make sure to update your QuickBooks to the latest release. Then, for the first solution you can use the QuickBooks File Doctor. This helps resolved damage QuickBooks components.

 

You can also check this article for the other solutions: Error -6000.

 

Please let me know if you need more help with QuickBooks. Thanks.

 

 

 

jholding33
Level 1

Error Code -6000-832

I am getting this error code when I try to open a  version 14 file in version 17 (Desktop Enterprise Solutions 17.0).  Is there a specific conversion process I need to follow?

Anonymous
Not applicable

Error Code -6000-832

Hello, jholding33. 

 

The initial step you can follow is to rename the.ND and.TLG files. These are the files responsible to allow QuickBooks on accessing a company file. When these files are damaged, you’ll get the error code 6000-832 when opening the file.  

  1. Locate and open the folder that contains your company file.
  2. Look for the files that have the same name as your company file but with .ND and .TLG extensions.
  3. Right-click each files and select rename. Add the word OLD at the end of each file name. Ex: company_file.qbw.nd.OLD

Try to run QuickBooks again and open the company file. If you continue to have the error code, I’d recommend following the solution 2 and rest of the succeeding solutions in this article: https://quickbooks.intuit.com/community/Getting-Started/Resolve-Error-6000-when-opening-a-company-fi....

 

Please visit us again if there’s anything else you need.

mohoosier
Level 1

Error Code -6000-832

"Sorry! The content you are looking for is no longer available."


@MorganB wrote:

Hi there jlj977,

 

Welcome to the Community. I'm glad to lend a hand.

 

This specific error message occurs when hosting is turned on or the .ND file isn't functioning properly. I found a link for you that provides details on how this can be resolved. You can check it out here: https://community.intuit.com/questions/1617765-how-to-fix-quickbooks-error-6000-832.

 

This should get you back on track. Please let me know if you have any other questions.


 

PreciousB
Moderator

Error Code -6000-832

Thanks for joining the conversation, mohoosier.

 

We've made some improvements to our articles and archived the old one. That's the reason why the link is no longer available.

 

Before you proceed, please start by updating QuickBooks Desktop to the latest release. This will help you download the changes, improvements, and fixes that were made to QuickBooks.

 

Let me show you how:

  1. Select Help at the top menu bar, then choose Update QuickBooks.
  2. Choose Update Now at the top, then check the box next to Reset Update.
  3. Click Get Updates (check the screenshot below).

image.png

 

Next, download and use the QuickBooks File Doctor: Fix your company file or network.

 

Lastly, check out this updated article and choose the situation that suits you: Error -6000, -83.

 

That should do it. I'd like to make sure that you're able to resolve this concern, so please let me know how it goes by posting a comment below. Best regards. 

N_
Level 1

Error Code -6000-832

When I follow the link, it tells me that the information is no longer available, so how do I resolve the issue.  I have been using earlier versions for 20 years, so I am not happy to have to deal with not being able to import my company data into the new system.

 

plung
Level 6
RaymondJayO
Moderator

Error Code -6000-832

Hello there, @N_

 

The link that you opened is an archived article since we've made some improvements to our resource links. That's why it's no longer available.

 

Importing your company data into the new system helps you get back to your business you valued the most. Rest assured I've got the steps you'll need to resolve the error. 

 

The first solution is to update the program to the latest release. You can refer to the steps provided by PreciousB above. 

 

Second, download and install the QuickBooks Tools Hub. This helps fix common errors, such as -6000, -832. You'll have to close the program before performing the steps below. 

  1. Close the software. 
  2. Download the QuickBooks Tools Hub file. Then, either save it to your Downloads folder or your Windows desktop. 
  3. Open the file you downloaded (QuickBooksToolsHub.exe).
  4. Follow the on-screen instructions to install. Agree to the terms and conditions.
  5. Double-click the icon on your Windows desktop to open the tools hub when the installation is complete. 
  6. Select Program Problems in the QuickBooks Tools Hub
  7. Choose Quick Fix my Program.

 

Then, you'll have to run the QuickBooks File Doctor. Let me guide you how. 

  1. Select the Company File Issues tab from the tools hub. 
  2. Choose Run QuickBooks File Doctor
  3. Select your company file from the drop-down menu. If you don’t see your file, click Browse and search to locate your file.
  4. Click Check your file (middle option only) and then choose Continue.
  5. Enter your QuickBooks admin password.
  6. Click Next.

 

For detailed steps, check out this article: Fix Company File and Network Issues with QuickBooks File Doctor

 

The error can happen on both local and network setup. If the two solutions above don't work, you can proceed with the other steps specific to your situation through this article: Resolve Error -6000, When Opening A Company File.

 

Additionally, here's the updated link you'll have to open so you can further troubleshoot the issue: How To Fix Error 6000,-83. This website provides you the scenarios when you got the error so please perform the steps on your specific situation. 

 

I'm here anytime you have other concerns. Have a good day, @N_

pjc7
Level 1

Error Code -6000-832

just wondering how i am supposed to update my quick books if i can't open it - did you read the question??

pjc7
Level 1

Error Code -6000-832

Thank you.  That worked.

73070
Level 1

Error Code -6000-832

I cannot find a fix for this

73070
Level 1

Error Code -6000-832

How can I correct this error code?

Angelyn_T
QuickBooks Team

Error Code -6000-832

Hello, @73070.

 

As mentioned above, this error happens when hosting is turned on or the .ND file is not working properly. We have multiple solutions to fix the error. To start with, rename the .ND and .TLG files. If they're corrupted or damaged, you will receive this error when opening your file. Renaming them will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file.

 

Here are the detailed steps:

 

  1. Open the folder that contains your company file.
  2. Find the files with the same file name as your company files but with extensions .ND and .TLG.
    • company_file.qbw.nd
    • company_file.qbw.tlg
  3. Right-click each file and select Rename. Add the word OLD at the end of each file name.
    Example: company_file.qbw.nd.OLD
  4. Open QuickBooks again and try to sign in to your company file. 

If the error continues, I  recommend following the next solutions laid out from these articles as your references:

 

In case you need further assistance with the process, you can always reach out with our QuickBooks Desktop Support Team. This way, a representative can walk you through on each solution provided.

 

Post again if you have any other questions. I'm always here to help. Have a good day!

JerryGCE
Level 1

Error Code -6000-832


The link to the article does not work it loops back - we are locked out and need an answer!

 

 

@MorganB wrote:

Hi there jlj977,

 

Welcome to the Community. I'm glad to lend a hand.

 

This specific error message occurs when hosting is turned on or the .ND file isn't functioning properly. I found a link for you that provides details on how this can be resolved. You can check it out here: https://community.intuit.com/questions/1617765-how-to-fix-quickbooks-error-6000-832.

 

This should get you back on track. Please let me know if you have any other questions.


 

Candice C
QuickBooks Team

Error Code -6000-832

Good Evening, @JerryGCE

 

Thanks for joining in on this thread. I hate to see that the article is no longer working to help resolve this issue with the error code -6000-832. However, I can provide you with a way to make this fix a breeze. 

 

If you're the problem is persisting after trying all the steps my colleagues gave above, then I recommend contacting our Customer Support Team. They have a screen share tool to walk you through some additional steps to help resolve this issue. 

 

Here's how: 

 

  1. Go to the Help menu. 
  2. Choose the QuickBooks Desktop Help option. 
  3. Press the Contact Us hyperlink. 
  4. Type in your question and click Let's Talk
  5. Scroll down and pick Get a callback

 

Afterward, you'll receive an estimated time of when they will call you. In addition, here are a few guides that can help you in the future: 

 

 

After contacting our Support Team, you should have peace of mind. If not, you can always come back to the Community. We've got you covered. Wishing you and your business continued success!

accountant copy failed
Level 2

Error Code -6000-832

How can it be a file issue when the software won't even open? It's not even getting that far.

I was having the same open and immediately crash issue. Support chat was zero help outside of wanting to upsell support time. This is for a version that is less than a year old. Ridiculous.

 

I ran Hub Tool, File Doctor and even tried repair. Nothing worked. I uninstalled and reinstalled and opened one company file just fine. Went to open a second one and it immediately crashed again. Now it won't open the original one either. I can't believe a program that's this old still has this many issues. 

accountant copy failed
Level 2

Error Code -6000-832

Not sure how you propose we update our QBs when we can't even get it to open without immediately crashing.

accountant copy failed
Level 2

Error Code -6000-832

Renaming the two files does not fix it. I still cannot open the software. It immediately crashes after the logo shows. Support is not willing to help without paying additional, which is crazy with software that is less than a year old. I don't understand how a 20+ year old product can still have this basic of an issue as to not even open correctly. Very frustrating as it's wasted hours and hours the last two days. I cannot do my job because I cannot get into our accounting software. Even uninstalling and reinstalling only got me in once. I cannot do that every time I need to check or update financials. Support is lacking, to say it nicely.

Fiat Lux - ASIA
Level 15

Error Code -6000-832

@accountant copy failed 

Which QBD year version and Windows OS do you have?

 

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