Quicbooks Desktop 2019 will not activate

Hi LongTime, thank you for your continued support of QuickBooks over the years. I truly understand how important it is for you to activate your product and resume your workflow. I also appreciate the effort you've taken to reach out to our live expert for assistance in finding a resolution.

It appears that the system is stuck on the loading screen with endless spinning dots, preventing access to the activation window. Background processes may cause this issue. To resolve it, I recommend using the QuickBooks Tool Hub to address common program problems.

Here's how:

1. Close QuickBooks.
2. Download and install QuickBooks Tool Hub.
3. Open the QuickBooks Tool Hub and select Program Problems.
4. Select Quick Fix my Program.

After completing these steps, you can manually activate your product.

Here’s how:

1. Open QuickBooks and press Ctrl + P on your keyboard. This'll open a manual activation window.
2. Enter your validation code.

Please ensure that you are using valid and correct license and product numbers for a successful activation.

If you encounter issues with activation, you can refer to this article for more info: Fix activation, license, and product numbers issues.

Additionally, please note that QuickBooks Desktop 2019 has been discontinued and no longer receives technical support or other Intuit services. You may want to consider upgrading to the latest version of QuickBooks to continue using the product with access to the newest features and support.

Let us know if you need further assistance.

I can get to the window where it asks for a validation code but where do I get a validation code from?  This is a retail version of quickbooks desktop pro 2019 that came with a CD, License Number and Product Number.  I don't see a validation code in the box.  

I don't want a new version of quickbooks because they are subscription based with a fee.  I want to use the license I already paid for which doesn't have any additional fees.  I already have Enterprise for my other businesses but I don't company files co-mingled with that business.  The best solution is to get the version I already paid for activated.

Hi there, @LongTIme. The process for obtaining a validation code depends on where you made your purchase.

For physical copies, the code is included in the packaging or installation documents inside the box. Since you can't locate it and your purchase was from a retailer, I recommend contacting the store directly to request the validation code.

On another note, the validation code for online purchases made directly from Intuit is provided in the receipt or confirmation email sent after the transaction.

If you have further questions, please don't hesitate to comment below. I'm here to help.

@LongTIme 

If their servers ask for a validation code when you try to reactivate your license, it means their servers have blocked your license. You can try using the trial version of QB Desktop 2019 as a workaround.

The servers are no doing anything.  It just keeps the 4 dots spinning in a circle.

I purchased it from a retail store in 2019.  The retail versions do not include an activation code.  There is a sticker on the inside packaging on the back of the box that you scratch off to expose the License number and Product number.

How do I install a demo copy?  I searched online and all I can find is links to some site in asia and another listing the UK version.  Assuming these won't work since I am in the US?  If you can offer any advice I would appreciate it.

You can contact @Fiat Lux - ASIA directly via email and they can share the trial code for QB Desktop 2019 US Pro.

SIAB, 

I contacted @Fiat Lux - ASIA.  They told me to contact [email address removed] of which I have had no response.

Can anyone offer any further assistance?

Try sending another email to be sure. They operate in a different time zone and it takes time to respond.Or you can share your email address in their chat window and ask them to contact you.