Question

Quickbooks Pro compatibility with Windows 11

Forum|Forum|4 years ago
November 27, 2021
4 replies
10 views

Do any of the older versions of Quickbooks desktop work with Windows 11?

QuickBooks Desktop

RenjolynC

Level 9

Welcome to the QuickBooks Community, NickiW.

Let me share some insights about the operating system.

At the moment, no supported version of QuickBooks Desktop (Pro Plus, Premier Plus, Pro, Premier Enterprise, or Accountant) is certified as fully compatible with Windows 11. If you plan to use Windows 11, your company file will likely open and may be used. However, there may be some unexpected issues with your QuickBooks software.

Here are the currently supported operating systems for running QuickBooks Desktop:

Windows 10, all editions including 64-bit, natively installed
Windows 8.1, all editions including 64-bit, natively installed
Windows Server 2019, Standard and Essentials
Windows Server 2016, Standard and Essentials
Windows Server 2012 R2, Standard and Essentials
Windows Server 2012, Standard and Essentials

To learn more about the compatibility, you can read this article: QuickBooks Desktop Microsoft Windows 11 Compatibility.

In case you need help with other task in QuickBooks, please feel free to visit our general help topics page. This is where you can find related help articles, Community discussions, video tutorials, and more.

You can also reply on this thread and I'll be happy to help you out again. Have a good day ahead.

T

tpi4tom

I can't get QB to open up on my PC. I keep getting "An error has occurred in the script on this page." I have Windows 10 and have not yet updated to Windows 11. At the bottom of the error message is the question: Do you want to continue running scripts on this page?. Nothing happens if I select "Yes" or "No".

This started happening a few weeks ago but usually after a few restarts, I could get it back, 😞

Any guidance would be appreciated. Is it just too old?

S

SarahannC

Level 9

There are a few steps we can take to troubleshoot the error causing hindrance when opening QuickBooks Desktop, tpi4tom.

First, make sure you're using a supported version of QuickBooks for compatibility. If not, upgrading your QuickBooks is a good start to fix unexpected errors and odd behavior. You can check this link for more additional details: QuickBooks Desktop service discontinuation policy.

Then, it's important to enable the .NET Framework 3.5 to ensure a smooth experience with QuickBooks Desktop on Windows 10. In your case, it may not have been enabled by default. No worries, here's how you can do it:

Press the Windows + R on your keyboard to open the Run window.
Type Control Panel and then click OK.
In the Control Panel, select Uninstall a Program and then click on Turn Windows features on or off.
Make sure that both the .NET Framework 3.5 and .NET Framework 4.5 are enabled (checked).

If the same thing happens, you can install the most recent version of the QuickBooks Tool Hub and run QuickBooks Fix my Program to fix issues when you can't open QuickBooks.

Download the most recent version of the QuickBooks Tool Hub. Once the download is complete, open the downloaded file (QuickBooksToolHub.exe).
In the QuickBooks Tools Hub, locate and select the Program Problems option.
From the available options, choose Quick Fix my Program.
After the tool completes the fix, launch QuickBooks Desktop.

When you upgrade to Windows 11, please note that only QuickBooks Desktop 2022 versions (Pro Plus, Premier Plus, Pro, and Enterprise) with R3 or later are officially certified as fully compatible with the 64-bit version of Windows 11. Visit this article: QuickBooks Desktop and Microsoft Windows 11. It will serve as a guide about QuickBooks Desktop system requirements and Microsoft Windows 11 compatibility.

If you have more concerns about opening QuickBooks and need help resolving errors, please go back here anytime. I'll help you right away. Take care and have a good one.

Fiat Lux - ASIA

Level 14

@NickiW

Which QB Desktop year version do you have? Have you trued to install in compatibility mode?

G

gene05

Just bought new laptop windows 11

I need to use quickbooks

what version will

work. Would like quick books pro

Fiat Lux - ASIA

Level 14

@gene05

You have a pre-installed Windows 11? No QB Desktop version runs on Win 11 natively at this time. You should be able to clean install Windows 10 with the Windows 11 OEM license key that the PC comes with - so should not have to buy another license or disc as you can make your own Windows 10 Install USB/CD using Windows 10 MCT or other sources. Once QB Desktop supports Win 11, you may upgrade it later. You can still buy the one time license for QBD 2021 from several partners if required.

V

valprice1

@Fiat Lux - ASIA I can get QBDT to run on the Windows 11 Pro machine, but two of our Windows 10 Pro machines can't access the Windows 11 machine, although the 3rd one can. That machine can open the file and write to it, but the other 2 machines get a "you do not have permission to access this networked comptuer" message ("the machine appears to be configured correctly, but the computer is not responding"). All three are set up in exactly the same way, so not sure what the problem is. I will suggest they downgrade to Windows 10, I guess. Sad.

R

rjlemi

When do you expect QB 2021 Pro to be fully compatible with Windows 11? When traveling and using my new laptop with Windows 11, I can't email out invoices.

R

RCV

QuickBooks Team

I see how important for your your business to have Windows 11 compatibility for QuickBooks Desktop (QBDT) Pro 2021, rjlemi.

At the moment, we're unable to provide a specific timeframe for when this will be implemented. Rest assured Intuit is working to ensure QuickBooks Desktop 2022 products will work as designed with Windows 11. We intend to complete the compatibility certification process soon. It may take some time because our engineers are making sure there will be no problem in the long run.

For additional info, you may refer to this article: QuickBooks Desktop Microsoft Windows 11 Compatibility. To successfully email invoices, you may use currently supported operating systems for running QuickBooks Desktop Pro 2021:

Windows 10, all editions including 64-bit, natively installed
Windows 8.1, all editions including 64-bit, natively installed
Windows Server 2019, Standard and Essentials
Windows Server 2016, Standard and Essentials
Windows Server 2012 R2, Standard and Essentials
Windows Server 2012, Standard and Essentials

To learn more about what your computer needs for the best experience in QuickBooks Desktop 2021, check out this article: System requirements for QuickBooks Desktop 2021.

In case you need help with another task in QuickBooks, please feel free to visit our general help topics page. This is where you can find related help articles, Community discussions, video tutorials, and more.

If you ever come across any more concerns or ideas regarding invoices, you're always welcome to reach out. I'm here to help you and address any questions you may have.

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