Hello there, @reagansbrickoven.
Welcome to the Community space. I can share some insights about the Error 187.
The Error 187 means you've provided an incorrect answer to the security question. However, since you've already followed the recommended solutions, I advise calling our Customer Care Team.
They have more tools to help us isolate and investigate the cause of this. To get their contact details, please follow this steps:
- Go to https://help.quickbooks.intuit.com/en_US/contactus.
- Select your QuickBooks product.
- Select a topic.
- Click the Get Phone Number button to see the support number.
That should point you to the right track, reagansbrickoven.
Please let me know how the call goes or if you have follow up questions about banking. I'm still here to offer my assistance. Have a good one.