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ischram
Level 2

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Thank you. We could try. However mid of this week, QB 2012 was working on my computer with Windows 10 365. 

ischram
Level 2

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Hi,

Thank you for the follow up.

Solution #1 has been tested without success.

I am afraid that calling the help desk wont help because they tell me QBPro 2012 is no longer supported and therefore dont want to hear my story. Can you please add me, and let me know when a solution is found? 

Regards,

asha_kanta_sharma
Level 6
Thall2201
Level 1

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I was trying to connect my Square to QB. I found All of the prompts to be clear in linking the two accounts until I hit connect and received this message: Can not find or create an account for square tips. I used every item in the drop down boxes but still it would not go through. I then received an email saying that my square account is connected to Qb please advise 

MJoy_D
Moderator

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I'm here to help you out and fix the Square Tips error message, @Thall2201.

 

Are you trying to sync Square to your QuickBooks Online (QBO)? If so, it looks like the Square Tips setting is disabled in your Accounts and settings page. This is why you're encountering the error message.

 

To resolve it, you'll want to enable it:

  1. Click the Gear icon, then select Account and settings
  2. Go to the Advanced tab.
  3. Click the Chart of Accounts section.
  4. Turn Square Tips to on.

Here's everything that you need to know about Square and QuickBooks Online: Sync Square with QuickBooks Online.

 

When done, take a look at this article: Sync with Square - Default Accounts and Names. It's a table of accounts alongside their names to help you in setting up your account. 

 

I'm always here if you need more help with your Square transactions. Take care and have a wonderful day!

bgray61
Level 1

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The suggestions to modify the Everyone and Users permissions is on the right track....but you need to give permissions to the entire Intuit folder...not just the .exe files suggested.  So, right click the C:\Program Files (x86)\Intuit FOLDER and choose properties.  This is where you choose Security then choose Edit, then Add the 'Everyone' user and give Full Control. Do the same with the 'Users' permissions  After struggling with all other helps and hints, this worked for me.  Hope this helps someone else too !!

Susan Kern
Level 1

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I can not get past need to update and when i try to update it tells me unable to update error 1603. The help questions keep telling me to go to Help on right upper coroner but I can't open my qiuck books at all because it won't let me past the update

Ephrian
Level 1

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Still a path error

 

SarahannC
Moderator

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Hello Ephrian, I'm here to help you fix this error.

 

Before that, can you share the troubleshooting steps you already tried? If we haven't tried running QuickBooks as an Administrator, we can follow the steps below to solve this error in no time.

 

  1. Open the Windows Start menu.
  2. Type “QuickBooks” into the search.
  3. You should see your results listed in the Search window.
  4. Right-click on the QuickBooks version.
  5. Select Run as administrator.
  6. Run the payroll update.
  7. Once complete, close QuickBooks and open it normally (not running as admin).

 

If the same thing happens, we can update the Windows Permissions. Please consider using this article for further guidance: Solution 2: Update Windows Permissions.

 

Let's also fix the 1603 error, Susan. We can download the recent version of QuickBooks Tool Hub to resolve this error. Once done, we can use it to fix the odd behavior showing in your company file. Here's how:

 

  1. Open the QuickBooks Tool Hub.
  2. In the tool hub, select Installation Issues.
  3. Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
  4. When the tool finishes, restart your computer.

 

Feel free to use this reference for complete details and steps: Fix Error 1603 when you install QuickBooks Desktop.

 

If the same thing happens after performing the steps above, we can contact our Support Team to investigate this further. Go to the Help menu and select QuickBooks Desktop Help F1Alternatively, we can use this link: 

 

  1. Go to this link: Contact Support Team.
  2. Enter your full name and email address.
  3. Then, follow the on-screen instruction to complete the process.

 

If you need more help regarding other tasks in QuickBooks Desktop, you can check our help articles: View/Browse Help articles.

 

Visit again if you need further assistance with the program and resolving errors. Also, you can post your other concerns here anytime. I'll help you in any way that I can. 

landrdist
Level 1

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ARE ANY OF YOU CONSTANTLY GETTING ERROR MESSAGES, WHEN YOU TRY TO CREAT INVOICE, OR TRY TO DELETE AN INVOICE.

 

IT'S RIDICULOUS !!!

 

IVE SPENT OVER 8 HOURS ON THE PHONE WITH AN IDIOT AGENT TRYING TO CONVINCE ME HE CAN HELP ME FIX SOMETHING THEY UNDERSTAND IS AN ONGOING PROBLEM.  IT TEAM ISNT FIXING THESE ISSUES FAST ENOUGH!!

QUICKBOOKS ADVANCED ONLINE $200.00 PER MONTH FOR CRAPY SERVICE!!!! AND THEY DONT CARE TO LOOSE YOU AS A CUSTOMER

 

Daniela_A
QuickBooks Team

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Thanks for bringing this to our attention, @landrdist.

 

Please know that this is not the impression we want you to experience. 

 

As I have pulled up your case. I can see that there is still an ongoing investigation into getting an error message when creating or deleting an invoice. Rest assured that our engineers are doing their best to fix it as soon as possible. 

 

I know you've already reached out to our Customer Care Support team, I would still recommend contacting them again so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. 

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the dashboard.
  2. Select Talk to a Human.
  3. Enter INV-72639
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.

 

I've also attached a link you can refer to learn how to personalize invoices and other sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment below. Take care!

Gerrie Bester
Level 1

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It happens every day now.When i want to invoice it goes out of program showing "unrecoverable error"  with code 1993800306.

Can you please solve this for me or send me steps to solve it.I run Desktop file doctor and Tool hub many times but it still happens?My email [email address removed]

 

Regards Gerrie

4Gal
Level 10

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@Gerrie Bester 

Which QB Desktop year version and Windows OS do you have?

Can you open the sample file without any issue?

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