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Level 7
February 11, 2019
Question

Font size on display screen is microscopic. What happened?

  • February 11, 2019
  • 19 replies
  • 51 views
No text available

19 replies

Level 7
February 12, 2019

Hello there, @lindak1119.


Thanks for dropping by the Community. I'm here to help you fix the display issue on your QuickBooks Online.


It's possible that the zoom function is activated causing the font size to be so small. Let's perform the steps below to resolve the problem.

 

For Internet Explorer and Mozilla Firefox:
1.    Hold down the Ctrl and the plus (+) key to zoom in and make the page larger.
2.    If you have a wheel on your mouse, hold the Ctrl key down and move the mouse wheel forward or back. 


For Google Chrome:
1.    Go to the menu icon (looks like a three-dotted line) on the upper right of the screen.
2.    Locate the Zoom option.
3.    Choose the plus (+) icon to zoom in and make the page larger. It should be set to 100% or lower to display the full page.

 

If this doesn't solve the problem, please check your computer and make sure it fits with the QuickBooks Online requirement display setting. It should be set up like this:
•    Screen resolution set to 1024x768 or higher
•    Dots-per-inch (DPI) set to "Normal" or "100%". We recommend that you maximize the browser window when working with QuickBooks, particularly if your resolution is 1024x768.

 

For more details about this process, please refer to this article: Unable to see the entire page in QuickBooks Online.

 

Once done, you should be able to get the right display setting.

 

That should do it. Please let me know if you have questions, I’ll be here to answer them for you. Thanks for reaching out and take care!

March 14, 2019

Font size in Quickbooks Premier Pro 2017 is incredibly small.   

Level 4
March 14, 2019

You've come to the right place, CO80021.

 

I've got just the clarification you're looking for regarding the font size.

 

A quick and easy way to fix this is to change your QuickBooks DPI settings. Just a heads up, make sure QuickBooks is closed before following these steps:

  1. Right-click the QuickBooks icon, then select Properties.
  2. Go to the Compatibility tab, choose Disable display scaling on high DPI settings.
  3. Click Apply, then OK.
  4. Open QuickBooks and check to see if the font looks better.

For additional insight on how to resolve this, I'm also including this article: QuickBooks Desktop display issues

 

That should do it. With these resources, I'm confident that you'll be all set with the font size.

 

Keep me posted if you need further assistance with this, or if there's anything else I can do. I've always got your back!