Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I try to import a General Journal Entries .QBJ file which is exported from my old accounting system. However QB crashes. Anybody can provide a fix?
https://www.dropbox.com/s/94qeamueikzkvil/xJournalCsv.qbj?dl=1
https://www.dropbox.com/s/94qeamueikzkvil/xJournalCsv.qbj?dl=1
TIA
Solved! Go to Solution.
Thanks for getting back to me, TIA.
You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error.
We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.
I'm just here if you need more help.
I can provide a fix for you, TIA.
This can be a possible damaged program file. We recommend 5 solutions to resolve your concern. Please check this article for the steps: QuickBooks Desktop won't open, has stopped working, or not responding.
You can always keep in touch if you need more help from me. I'm just a comment away.
Dear Kristine,
Thanks for your reply.
I follow the instruction on your link https://quickbooks.intuit.com/community/Getting-Started/QuickBooks-Desktop-won-t-open-has-stopped-wo... and get some improvement. Some small QBJ files are imported successfully.
I don't know if I have done correctly, since I don't find the EntitlementDataStore.ecml file. It seems just guide me to re-install QB. There is no step handling the company file.
My QBJ file has over 60,000 records. I just cut it into small ones for testing.
The attached one firstly causes a warning "Failed while handling conflicts".
After I clicking OK, it shows the error.
After clicking [Send], it shows the following message.
After clicking [OK], the QB shuts down.
The CSV file before converting to QBJ is as follows.
Thanks for getting back to me, TIA.
You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error.
We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.
I'm just here if you need more help.
Dear Kristine,
Thanks for your tips. After adding back the account number, QB imports the QBJ file successfully, although occasionally errors shows.
Thanks a lot!
You're always welcome, TIA.
Don't hesitate to come back anytime if ever you have other concerns. Have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here