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Best answer by Kristine Mae

Thanks for getting back to me, TIA.

 

You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error. 

 

We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.

 

I'm just here if you need more help. 

1 reply

Kristine Mae
Kristine MaeModerator
Moderator
December 19, 2018

I can provide a fix for you, TIA.

 

This can be a possible damaged program file. We recommend 5 solutions to resolve your concern. Please check this article for the steps: QuickBooks Desktop won't open, has stopped working, or not responding.

 

You can always keep in touch if you need more help from me. I'm just a comment away. 

B
BenTamAuthor
December 20, 2018

Dear Kristine,

 

Thanks for your reply.

 

I follow the instruction on your link https://quickbooks.intuit.com/community/Getting-Started/QuickBooks-Desktop-won-t-open-has-stopped-working-or-not/m-p/203332 and get some improvement. Some small QBJ files are imported successfully.

 

I don't know if I have done correctly, since I don't find the EntitlementDataStore.ecml file. It seems just guide me to re-install QB. There is no step handling the company file.

 

My QBJ file has over 60,000 records. I just cut it into small ones for testing.

The attached one firstly causes a warning "Failed while handling conflicts".

After I clicking OK, it shows the error.

 

After clicking [Send], it shows  the following message.

 

After clicking [OK], the QB shuts down.

 

The CSV file before converting to QBJ is as follows.

 

 

Kristine Mae
Kristine MaeModeratorAnswer
Moderator
December 20, 2018

Thanks for getting back to me, TIA.

 

You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error. 

 

We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.

 

I'm just here if you need more help. 

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