Is quickbooks 2014 won't open and I get error 3371, status code 11103

Hi there, @Roxanne B.

Glad to have you here in the community. I'm here to help you get past the error 3371, status code 11103 and get you back on track. 

The error that you received means that you're operating system is no longer compatible with your QuickBooks to fix this, you'll need to install the latest updates.

Here's how:

1. Click the Windows logo.
2. Select All Programs and click Windows Update.
3. After installing the updates, install QuickBooks.

If you continue to receive the error, follow the steps provided in these articles in the order shown. If the first solution fixes the problem, you do not need to try the other articles.

• Re-create damaged EntitlementDataStore.ecml file to resolve license and registration issues.
• Fix Microsoft .NET Framework, MSXML, and C++ issues using the QuickBooks Install Diagnostic Tool.
• Reinstall using a clean install.

For more information about this process, please visit this article: Error 3371: Could not initialize license properties.

There you have it, @Roxanne B. Please let me know if you have any other questions. I'm always here to help. Have a great day!