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January 15, 2022
Question

QB 2021 does not keep printer alignment settings

  • January 15, 2022
  • 1 reply
  • 1 view

I have QB Desktop Pro 2021 R8P.

I keep having to setup the printer alignment settings for my check printing, and invoice printing.

I setup the alignment, but the settings always go back to zeros.

 

Any suggestions?

 

Thanks.

Michael

PGM Tech

1 reply

Level 9
January 16, 2022

Hi @PGMMichael, I'll surely help keep your printer alignment settings.

 

We can use the QuickBooks utility tools to identify and fix why you're unable to keep your preference for the printer alignment settings I'll show you how to do so.

 

  1. Close QuickBooks.
  2. Download the QuickBooks Tool hub.
  3. Open and install the downloaded file.
  4. On the QuickBooks Tool app, select Program Problems.
  5. Click Quick Fix my Program.

 

But if the steps above didn't make any changes with the issue currently raised, let's continue our troubleshooting steps by following the steps below:

 

  1. Close QuickBooks.
  2. Go to Start.
  3. Select Control Panel.
  4. Under Program and Features, select Uninstall a Program.
  5. From the list of applications, select QuickBooks.
  6. Select Uninstall/Change.
  7. Click Repair.

 

Once done, restart your desktop first before working again with QuickBooks. Then, right-click on the QuickBooks icon on your Desktop, select Run as Administrator, and fix and keep the printer alignment settings accordingly.

 

I'm adding this reference for tips and guides to utilize in preparation for the coming year-end: Complete Certain Tasks in QuickBooks Desktop Payroll to Prepare for the New Fiscal or Calendar Year.

 

Don't hesitate to post a reply below if you have other questions or concerns with printing settings. I'm always around happy to help. Take care and stay safe!

January 16, 2022

I had ran the Tool Hub fix, but when I ran it again this time, I noticed that it was telling me I had an outdated version.  I updated the version and ran it again, and preliminary results look encouraging.  Will "accept as solution" if it sticks.

 

Thanks.

 

M