Hello, igendreau! I’m thrilled to see you making your first post and congratulations on upgrading your QuickBooks Desktop (QBDT) Enterprise. Using QuickBooks Database Server Manager to share your company files across your network is an excellent way to streamline your workload and collaborate more efficiently. I'm committed to providing you with the support you need and finding effective solutions so you can focus on what you do best—growing your business.
When you or other users receive a notification that someone is currently accessing the file in single-user mode, or if you encounter any other errors that temporarily prevent you from accessing it through Database Server Manager in QBDT, you can explore some practical solutions to ensure you can smoothly continue your work.
If the error consistently refers to a specific user, and that user is not doing a task in QuickBooks, perform these steps:
- Have the user referred to in the error close and reopen QuickBooks on their workstation.
- On another workstation, open QuickBooks. Go to the Company menu and select Users, then View Users.
- Have the user sign out of QuickBooks on their workstation.
- Go back to the list of users. If the specific user no longer appears as signed in, you should be able to do the task without the error.
If the message appears on multiple workstations, you can carry out four possible solutions:
If you come across a message stating, 'Company File in Use. Please Wait,' or if the issue seems to be affecting just one workstation, please see this article for the complete guide to resolving these issues.: Fix locked file errors in QuickBooks Desktop. It also includes detailed steps to help you complete the tasks above.
Additionally, in case you're curious about the tasks and features available in both single-user and multi-user modes, I encourage you to check out this article: Single or multi-user mode in QuickBooks Desktop. It provides valuable insights and information to help you make the most of your QuickBooks experience!
Remember, the Community is open around the clock to address your queries concerning QuickBooks Database Server Manager, igendreau. Just revisit us in this thread, and we'll be there right away to respond. Stay safe and have a great day ahead.
