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G
GingerTexas
November 29, 2022
Question

1099 Mapping

  • November 29, 2022
  • 2 replies
  • 17 views

My clients who use QB desktop 2021 seem to have lost the account mapping used for 1099-NEC and 1099-MISC.  Are we waiting on an update to have the mapping restored?  My other clients using 2020 and 2019 desktop do not seem to have this issue, but it appears all of  my 2021 clients will need to be re-mapped...very time consuming if we are going to have to do this every year.  

2 replies

AlcaeusF
AlcaeusF
Level 14
November 29, 2022

Hello, GingerTexas.

 

I'm here to help fix the issue you're having with 1099-NEC and 1099-MISC in QuickBooks Desktop (QBDT).

 

We haven't received any reports similar to what you're having. To isolate this, let's ensure that your QBDT is updated to its latest release version. The steps to do this may differ depending on the QBDT version you're using. You can refer to this article for the detailed steps: Update QuickBooks Desktop to the latest release.

 

Once done, ensure you have the latest payroll update to prevent any payroll issues. Here's how:

 

  1. In QBDT, go to the Employees menu at the top, then select Get Payroll Updates.
  2. Click the Download Entire Update checkbox.
  3. Choose Download Latest Update. An informational window appears when the download is complete.

 

After that, double-check if your clients are now mapped correctly. To learn more about managing 1099s in QBDT, consider checking out this article: Create and file 1099s with QuickBooks Desktop.

 

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

 

Let me know if you have additional questions about this or anything else QuickBooks in the comment below. I'll be here ready to help. Keep safe.

G
GingerTexasAuthor
November 30, 2022

Well, now my 2020 desktop clients have lost their mapping as well.  I can understand re-mapping all accounts when we had the switch to the 1099-NEC form, but why will our account mapping not hold from year to year now?  We need a fix! And yes, I have updated my QB (running R15_54, which is newer than the one listed on intuit for 2020 desktop) and my payroll (running table version 22216). Yes, I have verified and rebuilt my QB.  

    G
    GingerTexasAuthor
    November 30, 2022

    Thanks for the update, @GingerTexas.

     

    Let me route you to the best support, who can further check what's causing the loss of the account mapping used for 1099-NEC and 1099-MISC in QuickBooks Desktop (QBDT).

     

    Since the error continues even after following the solutions in this thread, I encourage you to reach out to our Technical Support team. They can create a case to trigger an investigation, check why the account mapping used for 1099s disappeared, and get the issue fixed in no time. Here's how:

     

    1. Go to Help, then select QuickBooks Desktop Help.
    2. Select the Contact Us button.
    3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
    4. Choose a way to connect (Chat or Callback).

     

    Once everything is all set, you may also want to check out this article as your reference to guide you in preparing and filing federal 1099s with QBDT: Create and file 1099s with QuickBooks Desktop.

     

    Feel free to visit again here in the Community if you have any other 1099 concerns or questions about managing vendor transactions in QuickBooks. I'm always ready to help. Take care, @GingerTexas.


    I just got off the phone with the support you suggested @Rea_M.  They indicated that the accounts will need to be remapped EVERY year.  That is completely unacceptable.  What a waste of time! Why is it that we we never had to remap accounts before?  I have sent the feedback within QB. 

      C
      cmacconsulting
      December 2, 2022

      One of my clients has this issue with their accounts.  They have 6 in house accounts I keep books for and all the mapping is gone.  I spend several hours last year re-mapping everything out for the new NEC 1099's and now it is all gone.  Across all accounts.  How could this happen?  It has not happen at my other locations/clients.  Just this one.  

        S
        SarahannC
        Level 9
        December 2, 2022

        Hello there, cmacconsulting.

        I see you've spent time and effort remapping the new NEC 1099s.

        Since the issue is only happening to one of your clients, we can run the Verify and Rebuild Data within the company file to see if this is a specific issue to that file. This also provides information on how we can fix other problems in QBDT.

         

        1. Go to the File menu.
        2. Select Utilities.
        3. Click Verify Data. Then, select OK to close all windows.
        4. Then, go back to the File menu.
        5. Select Rebuild Data under Utilities.
        6. QuickBooks will ask you to make a backup before rebuilding your company file, select OK.
        7. Once the rebuild is done, click OK.


        If the same thing happens, I'd still suggest contacting our Customer Care team. They'll be able to pull up the account in a secure environment and conduct further research on this. Here's how:

         

        1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
        2. Click Contact Us.
        3. Enter your concern, then hit Continue.
        4. Choose to Get a callback.

         

        Also, we can check our support hours availability in this article: Contact QuickBooks Desktop support.

         

        To gather more details about filing and printing forms, we can visit these articles:

         

         

        Feel free to comment below if you have any concerns with mapping accounts and with your 1099's forms. I'm here to help.

        J
        JRose1
        December 19, 2022

        It is happening to me as well on ALL of my different company files.  VERY ANNOYING.  It takes a lot of time to remap every year, but I also have NO TIME to contact quickbooks and sit in the phone with them for hours to work it out as well.  I hope intuit figures this out and sends out a fix.

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