Can I talk with a customer support person

@Nanners 

Are you using QB Desktop? Which year version?

Share a screenshot of your error message by clicking the Photos icon on the menu

I'll be glad to help you fix error code C-272 in QuickBooks Desktop, Paola02.

I've listed below the causes of QuickBooks error message C-272:

• The error can be seen due to data damage.
• Running a memorized report that was created in an earlier version of QuickBooks and didn't convert properly.
• can occur when 1099 and W2 forms are printed.

To resolve the error, you can open the QuickBooks sample company file. Here's how:

1. Press and hold the "Ctrl" key.
2. Whenever the “No Company Open” window appears, release the “Ctrl” key.
3. If the error code occurs before the “No Company Open” window appears, then proceed to the next step.
4. Click Open a sample file and select a Sample file from the list.
5. Click on the Open sample file option and then click Sample file from the list.

If the error arises when opening the sample company file, proceed to the next step to disable Windows compatibility mode. Here's how:

1. Right-click the QuickBooks shortcut icon.
2. Select Properties.
3. Click on the Compatibility tab.
4. Unmark the checkbox that says Run program in compatibility mode and click OK. Then Cancel. If that checkbox is not selected, Disable the Windows compatibility mode setting for the QBW32.EXE.file.

Here are the steps:

1. Right-click the QuickBooks icon and click on Properties.
2. Click the shortcut tab and click Find Target.
3. Right-click QBW32.EXE and click Properties.
4. Click the Compatibility tab.
5. Clear the checkbox the Run this program in compatibility mode for and click OK.
6. Click Cancel if that checkbox is not selected.
7. Close the Windows and the QuickBooks Desktop shortcut properties window.

Now you have to Open QuickBooks and your company file.

Get back to the Community if you have follow-up questions regarding the process.

Let's go over some troubleshooting steps so you can open your QuickBooks seamlessly, Marylou520.

Before we begin, allow me to provide some of the causes of the error. 

• The QuickBooks desktop file/files are corrupted, missing, or damaged.
• There is corruption in the Windows registry.
• QuickBooks component doesn’t start properly or the DLL files are missing or corrupted.

Some antivirus programs accidentally block the desktop program from loading essential files. To move past the error, let's check the area of your QuickBooks that lists blocked files or sometimes called your “quarantine”.  

If you see any of the following listed below in your quarantine, make sure to give them permission to go through your firewall. Usually, these files are located in C:\Program Files\Intuit\QuickBooks (year). Files with (x86) in the location, such as C:\Program Files (x86)\Intuit\QuickBooks 20XX, are 64-bit versions.

If you continue to get the same result, you'll have to uninstall and reinstall the program files causing 80029c4a. I suggest you create a backup copy of the company file to prevent accidental loss. 

Once done, let's go ahead and uninstall your QuickBooks. Here's how:

1. Open the Windows Start menu.
2. Search for “Control Panel” and open Control Panel.
3. Select Programs and Features or Uninstall a Program.
4. From the list of programs, choose the version of QuickBooks Desktop you wish to remove.
5. Select Uninstall/Change, Remove, and then Next.

If you don’t see this option, sign out and sign back into Windows as an admin (or a user with admin rights). After performing these steps, you can reinstall your QuickBooks. Head to Step 2 in this article for detailed instructions: Reinstall QuickBooks Desktop.

@JustJC2020 I want to ensure I can provide the best resolution to your concern. However, I need to ask for more details about the issue. May I know if you come across any error codes or messages? This is to check if we have any reported issues.

While I wait for your response, you can browse this reference for tips on how to optimize the performance of the desktop program: Manage your data files to fix QuickBooks Desktop performance issues. It includes instructions on how to disable auto pop-ups, reduce the file size of your company file, and enhance workflows, to mention a few. 

The following resources cover topics on how to troubleshoot when QBDT is frozen or stopped working:

• Fix issues when QuickBooks has stopped working
• Unrecoverable Error: General Troubleshooting Steps

Keep me posted if you have other QuickBooks concerns or questions about the error mentioned above. I'll get back to help you the best that I can. 

Welcome to the Community, @Bidashoes.

I'm here to help you reach our contact support team.

Before doing so, I'll be glad to assist you with your concern about QuickBooks. Are you getting an error in accessing QuickBooks Desktop or QuickBooks Online? Please know that you can post it here in the Community. We're always here to help you.

I'll walk you through talking with a customer support person using QuickBooks Desktop and QuickBooks Online.

Here's how to contact support using QuickBooks Desktop:

1. Open your QuickBooks Desktop.
2. Go to Help.
3. Choose QuickBooks Desktop Help/Contact Us.
4. Click Contact Us.
5. Enter a short description of your issue.
6. Click Continue.
7. Sign in to your Intuit account, choose Continue, and click Continue with my account.

• If you don't have an account, hit Create a new account.

1. . Enter the code you will receive in your email with the code and choose Continue.

• If you have multiple accounts, select the one you want to use and then Continue.

On the other hand, here's how to contact QuickBooks Online support:

1. Sign in to QuickBooks Online.
2. Go to Help (?).
3. Choose a tab to begin:

• Assistant: You can get quick, personalized answers. Choose from the options, or enter your concern. You can also choose Talk to a Human.
• Choose from the options below.
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

Lastly, you can also check our Help Articles hub if you need related articles about managing your account.

Don't hesitate to comment below if you need further assistance in managing your account. I'm always here to help. Have a great day.

@Etta 1 

Which QB Desktop year version and Windows OS do you run?

Thank you for reaching out to us with your inquiry about the upcoming QuickBooks update, Dwayne19. I'll share some info about it.

Just a quick note that the app on your Mac won't download automatically. To initiate the update, download the latest version. Once downloaded, open the file and follow the instructions. You can drag the app to your Applications folder for easy access. If you encounter any issues, uninstall the old version and reinstall the new one. 

For more information about this, refer to this article: Download and use the desktop app in QBO.

Additionally, for quick and easy access to the app, you can create a desktop shortcut. 

Please let us know you if you need further assistance with downloading the latest app to your desktop. We'll be more than happy to help. Have a good one.

@katbld   Usually that error code can be fixed by updating your QB to the latest version. 

@Pranch 

Which QB Desktop year version?