When I create a new invoice, it keeps adding Apt 6 after my address for some reason. It just started happening; it never did before. I have edited/ saved and nothing.

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QuickBooks Self-Employed

Rea_M

Level 10

Let's go through some troubleshooting steps to resolve the address error you're experiencing in your invoices, hoellerphotography.

Since you've already edited and entered the correct address on your invoices, one possible reason you encounter such an error could be that your browser has accumulated too many cached files. QuickBooks relies on the browser's cache to function efficiently, so clearing any outdated files can help fix the aforementioned matter and improve the overall system performance.

Click any of the links below for detailed step-by-step instructions tailored to different browsers:

If this issue continues, I recommend clicking the browser's Refresh icon (please see the screenshot below) or using other supported browsers.

If you have other concerns, don't hesitate to drop a comment below.

hoellerphotographyAuthor

None of that worked. Still seeing Apt 6 in my invoices after doing everything you said.

hoellerphotographyAuthor

None of that worked. Still seeing Apt 6 in my invoices after doing everything you said.

RheaMaeH

QuickBooks Team

Thank you for following the steps mentioned by my colleague above, Hoeller. Let me direct you to the appropriate support team to resolve the issue of Apt 6 on your invoices.

Since the Community is a public forum, we prioritize your privacy and can't access your company data here. Our support team has the tools to assess your situation securely and provide a prompt resolution.

Here's how you can reach them:

Navigate to the (?) Help menu.
Click Contact Us.
Enter your concern, then select Continue.
Choose Chat or Callback.

You can always return to this conversation if you have further questions.

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