The SKU option is available in all QuickBooks Online versions, Yvonne. You should be able to enter the SKU number when creating a product/service item. To display the SKU column when creating a transaction, you'll need to turn on this function first. Here's how to do it:Click the Gear icon in the upper-right corner of the page and select Account and Settings.Select the Sales tab and go to the Products and services section.Mark the Show SKU column box.Click Save and Done.If you're having issues entering or displaying the SKU, I'd recommend doing the browser troubleshooting steps. This will help us get rid any cache-related issues. Here's how to do it:Access your QuickBooks Online account through a private browser.If the SKU are already showing or you can enter them successfully, we can clear the cache storage of your regular browser.Other browsers are good alternatives to access your account, too.Get back to me if you need more help with this. I'll be around.

Level 7

Question

Why I cannot use SKU input ?

Forum|Forum|7 years ago
February 8, 2019
1 reply
39 views

No text available

QuickBooks Online

J

JamesDuanT

QuickBooks Team

The SKU option is available in all QuickBooks Online versions, Yvonne. You should be able to enter the SKU number when creating a product/service item.

To display the SKU column when creating a transaction, you'll need to turn on this function first. Here's how to do it:

Click the Gear icon in the upper-right corner of the page and select Account and Settings.
Select the Sales tab and go to the Products and services section.
Mark the Show SKU column box.
Click Save and Done.

If you're having issues entering or displaying the SKU, I'd recommend doing the browser troubleshooting steps. This will help us get rid any cache-related issues. Here's how to do it:

Access your QuickBooks Online account through a private browser.
If the SKU are already showing or you can enter them successfully, we can clear the cache storage of your regular browser.
Other browsers are good alternatives to access your account, too.

Get back to me if you need more help with this. I'll be around.

B

BHollis

I want to add a non-inventory sku to an invoice. Ive set up the non-inventory sku but it will not let me select it. It doesnt even show up as a sku option. Why not?

C

Carla R

I just want to voice how unfriendly the UI is for customizing Estimates.

My goal was to have SKU and Description on a Sales Order to duplicate the utility Quickbooks desktop has given the business I work for for years. QBO doesn't have Sales Orders, it has Estimates. That vernacular is frustrating enough, but OK. Next I want to add SKU. You'd think by customizing the layout for an Estimate to include SKU, it would do just that. But no, you also need to turn SKUs on in settings. That's ridiculous. I also wanted to remove Service Date. My customizing the Estimate form didn't remove that field, it just removes it from an emailed document. And lastly, I can't enter items by SKU, I need to search for them in the Product/Service field. This all creates junk or repetitious data, and clutters the screen with fields I don't want to use.

These should not be issues for the most expensive cloud based accounting software on the market.

Hi!

Did you manage to sort all that out? You seem to have run into the exact same issues I have. The interface is quite frustrating and have to make it up with more apps.

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