I am trying to be able to access my client's quickbooks online account from my office. She worked through QB to allow my access with an separate ID. That didn't work. After several hours on the phone to no avail the technician wanted my client to start all over again and for me to change my browser. I preferred not to do this. So, my client gave me her access ID and password. When I entered it, a prompt indicated a code would be sent to her phone. Then she would have to forward me the code within the time it existed. I realize security is important, but it there any other way to access the information. I have another client in the same situation and wondered if there was an easier way.
